Solutions Engineer

Pay: (Minimum to mid pay range specific to NY, CA, CO, WA, MD) 75,000.00 - 110,000.00 USD Annual Brinks Texas License #C00550 #LI‑Remote Location: Work From Home (USA) Job Description Are you passionate about interacting with Customers, listening to their needs and building software and hardware solutions for a win/win outcome? We need team members who can interact at all levels of our Customers and observe their cash office operations while building integrated solutions to drive cash office efficiencies. You should be an effective communicator and able to work with Sales, Cross Functional teams and our Partners to build software and hardware solutions while supporting existing customer needs. Responsibilities Provide business and technical support to our Customers and team up with Brinks teams (Sales, Customer Care and Cross Functional teams). Lead in the project management and implementation of software and hardware solutions (Pre & Post Sales activities). Work with Customers to understand their needs and then deliver solutions. Create documentation, ROI and Observation analysis, SOW and intricacies of the customer. Perform on‑site presentations and product demonstrations, observations and presentations of product offerings and solutions. Create and provide training and support documents both internally and externally at customer sites. Software and Hardware troubleshooting and resolution reporting to stakeholders. Work with internal Cross Functional teams on testing, installation, enhancements and operational readiness for these solutions. Travel required. Qualifications Ability to consult, work with Customers to observe their cash office operations at store and corporate levels. Knowledge of BI products (Desktop and Platform) and the integrations and data flows. Strong Project Management techniques and delivering solutions on time with high quality. Strong Presentation and communication skills and the drive to please the customer. Ability to be technical and business savvy. Work in a fast‑paced environment with critical thinking and problem solving. Demonstrate Organizational & Decision‑Making Skills. Presentation and soft skills a must. Equal Opportunity Brink’s is an equal opportunity/affirmative action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, marital status, protected veteran status, sexual orientation, gender identity, genetic information, or history or any other characteristic protected by law. Brink’s is also committed to providing a drug‑free workplace. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class. #J-18808-Ljbffr