Party Coordinator

Job Summary The Party Coordinator is responsible for selling fun! The ideal team member will serve as the 'First Point of Contact' of Urban Air and work with guests to design the perfect combination of food, drinks and attractions for birthday parties, church events, sports groups, corporate team building or any other type of group. Urban Air is the preeminent indoor adventure park and the market leader in location-based entertainment. The Dallas‑based company pioneered the adventure park concept and is the largest adventure park operator in the world. Qualifications You love working in a fast‑paced, multi‑faceted Family Entertainment scene! You are outgoing and personable with excellent verbal and written communication skills! You love talking to and selling value‑add to customers! All leads are responded to in a timely fashion – same to next business day! You haven't met a goal you can't beat! You like booking sales three (3) months in advance! You excel at ensuring the customer experience is EXCELLENT! You have the ability and willingness to resolve conflict quickly and fairly! Responsibilities Sell the FUN and work with the Park Team to deliver an excellent guest experience for all groups. Follow up with guests to ensure expectations are exceeded. Drive financial results and work hand‑in‑hand with the Leadership Team to improve store performance. Maintain a safe, well‑maintained, secure, and sanitary environment. Act like you own it – take initiative on other duties as assigned. Represent Urban Air with high energy and enthusiasm when communicating assets to guests. Working Environment Non‑typical Family Entertainment environment with great food, attractions and special events. Business casual dress. Ability to work Saturday, Sunday and/or evening shifts during the week. Urban Air Christiana s an equal opportunity employer. #J-18808-Ljbffr