MS COMPLIANCE OFFICER II - 76002158

Requisition No: 882008

Agency: Highway Safety and Motor Vehicle

Working Title: MS COMPLIANCE OFFICER II - 76002158

Pay Plan: Career Service

Position Number: 76002158

Salary: $42,561.72 Annually

Posting Closing Date: 09/01/2026

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DIVISION OF MOTORIST SERVICES

BUREAU OF CREDENTIALING SERVICES

PROCESSING & ISSUANCE UNIT 1

*Career Service (CS) Opportunity*

*Internal Opportunity - FLHSMV Employees*

To be considered for this position, applicant responses to qualifying questions must be clearly stated within the employment history. Software systems, actual work experience, and years of employment must be clearly defined, or the application may not be considered for the position.

Contact Person: Elisha Jones Davis, View phone number on aiapply.co View email address on aiapply.co

The Organization

The Florida Department of Highway Safety and Motor Vehicles (FLHSMV) provides highway safety and security through excellence in service, education, and enforcement. With a workforce of approximately 4,500 employees throughout the state, the Department is leading the way to A Safer Florida through the efficient and professional execution of its core mission: the issuance of driver licenses, vehicle tags and titles, and operation of the Florida Highway Patrol.

Our Benefits include

• Paid Parental Leave
• Annual and Sick Leave Package
• Nine Paid Holidays
• State Health and Life Insurance
• Educational Benefits
• Contributory Retirement Plan

To learn more about FLHSMV and why it’s a great place to work, visit our website at: flhsmv.gov/career

If you're seeking employment with a meaningful mission, opportunities for skill growth and career advancement, competitive medical and life insurance, retirement benefits, ample vacation and sick leave, paid holidays, and educational assistance, consider building your career at FLHSMV!

Duties and Responsibilities

The Bureau of Credentialing Services is looking for a self-motivated MS Compliance Officer II to continue the Department's mandate in maintaining confidentiality, integrity, and professionalism in delivery of service. This position serves as the department liaison to meet personally meet with personnel representing federal, governmental, city, and county law enforcement agencies for the purpose of carrying out the requirements of the Florida Statutes pertaining to processing and issuance of driver licenses and motor vehicle registrations. Duties and responsibilities of this position include reviewing, developing, and assisting in amending procedures; training other employees; reviewing, processing and issuing motor vehicle registrations in the Florida Real-Time Vehicle Information System (FRVIS) and entering payments in the Cash Receipt System. In addition, this position will be responsible for communication and responding to requests from all law enforcement agencies to prepare and process motor vehicle registrations; maintaining and securing highly confidential files; examining and processing requests for decals and license plates; and preparing, balancing, and reconciling financial transactions to include ledgers and journals. If you enjoy working independently with limited supervision, pay close attention to detail, and are great at communicating, you should consider a career opportunity as a MS Compliance Officer II!

Knowledge, Skills, and Abilities

• Ability to communicate effectively and efficiently both orally and in writing.
• Skill in proofreading, editing, and verifying data for accuracy.
• Knowledge of, and ability to apply, state motor vehicle and driver laws related to driver license and registrations and DHSMV operations, policies, and procedures.
• Ability to organize and maintain filing systems and databases.
• Skill in providing customer service to internal and external customers in a tactful and courteous manner.
• Ability to develop and maintain effective working relationships with others.
• Skill in composing written correspondence.
• Ability to work independently with minimal supervision.
• Skill in operating office equipment including a personal computer, copier, fax machine, telephone, and calculator.
• Skill in the use of Microsoft Word, Excel, Outlook.
• Ability to use Florida Real-Time Vehicle Information System (FRVIS), Online Registration and Identity Operating Network (ORION), the Cash Receipt System (CRS), and Driver and Vehicle Information Database (DAVID).
• Ability to maintain confidentiality.

Preferred Qualifications
Preference will be given to candidates with the following:

• Using the Online Registration and Identity Operating Network (ORION) and/or the Florida Real-time Vehicle Information System (FRVIS) and the Cash Receipt System (CRS).
• Providing customer service, handling confidential and/or sensitive information.
• Acting as a team lead.
• Performing data entry and/or maintaining electronic databases.
• Researching, reviewing and analyzing information to make informed decisions.

Job Related Requirements

• The position you are applying for is subject to a Level 2 background and CJIS security clearance, to include fingerprinting as a condition of employment pursuant to Chapter 110.1127, 435 and 943, Florida Statutes. As an applicant for positions requiring CJIS security clearance, you are required to disclose criminal records that have been sealed or expunged.

General Information

• The state of Florida hires only U.S. citizens and lawfully authorized alien workers. All selected applicants are required to provide identification and either proof of U.S. citizenship or proof of authorization to work in the U.S. The Florida Department of Highway Safety and Motor Vehicles (FLHSMV) does not participate in employment sponsorship for work visa status (e.g., H-1B) or for Curricular Practical Training (CPT) or Optional Practical Training (OPT, STEM OPT).
• Applicants being considered for employment will be required to submit to a fingerprint-based background investigation, which will include a check of the criminal history records of the FBI. Fingerprints and associated information/biometrics will be retained in the FBI’s Next Generation Identification (NGI) system and fingerprints may continue to be compared against fingerprints submitted to or retained by NGI.
• In accordance with Section 110.1128, Florida Statutes, male applicants who were required to register with the Selective Service System must provide proof of registration or documentation verifying exemption status during the hiring process.
• The elements of the selection process may include a skill assessment and/or oral interview.
• FLHSMV employees are paid once a month on the last workday of each month. All state employees are required to participate in the direct deposit program pursuant to s. 110.113 Florida Statutes.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center View phone number on aiapply.co). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement.