Service BDC Representative

Joe Myers Toyota Service BDC Team Member

The workplace of Joe Myers Toyota is fast-paced, rewarding, and fun! We value all our employees and recognize that each associate is essential to maintaining our reputation of providing the best service to our customers.

We are currently looking for a motivated team member in our Service Business Development Center. The Service BDC is responsible for making service appointments for customers and is the frontline of communication in a customer’s service experience. A successful candidate will have the ability to multi-task, be a team player, and have a pleasant personality. If you are a customer service professional looking to further your career with an established and respected automotive organization then please apply!

What We Offer

• Health insurance
• Dental and vision insurance
• Life and disability insurance
• 401K with match
• Vacation time
• Opportunities for advancement

Responsibilities

• Set up appointments
• Check for recalls
• Quote prices for basic services
• Assist parts with notifying customers of special orders
• Assist with filing and scanning
• Fill in where needed

Qualifications

• High School Diploma or equivalent
• Highly organized and with eagerness to progress
• Willingness to take initiative
• Computer literacy, quality writing and grammar skills
• Ability to handle multiple tasks easily
• Ability to provide quality customer service
• Bilingual preferred (English/Vietnamese or English/Spanish)
• Clean driving record and valid driver’s license

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.