Operations Assistant

Operations Assistant

TransPerfect is the world's largest provider of language services and technology solutions for global business. From offices in over 100 cities on six continents, TransPerfect offers a full range of services in 170+ languages to clients worldwide. With an unparalleled commitment to quality and client service, TransPerfect is fully ISO 9001 and ISO 17100 certified.

What You Will Be Doing

This is an exciting opportunity for a motivated and detail-oriented professional to join our Operations team at our New York Headquarters. The Operations Assistant will support workplace operations, employee experience, business travel coordination, and daily front desk operations in a fast-paced corporate environment.

As the face and voice of our office, you will help create a welcoming, professional, and highly organized environment for employees, clients, vendors, and visitors. This role is ideal for someone looking to grow within operations, workplace experience, administrative support, or corporate services while working in a collaborative team environment.

Key Responsibilities

Reception and Client Services:

• Answer and transfer a high volume of incoming calls with a warm, professional demeanor.
• Create a welcoming environment for visitors, vendors, and clients.
• Maintain the front desk, conference rooms, and pantry areas neat and ready for use.
• Prepare refreshments and assist with catering orders for client meetings, ensuring a comfortable experience.

Mail and Package Handling:

• Receive, sort, and distribute incoming mail, checks, and packages daily.
• Manage shipping tasks, including preparing FedEx/UPS/messenger deliveries.

Travel and Logistics Coordination:

• Coordinate domestic and international business travel arrangements for employees and leadership, including flights, hotels, ground transportation, and itineraries.
• Assist with travel-related logistics, schedule changes, and last-minute travel needs as required.
• Support travel expense documentation and ensure compliance with company travel policies.

Operations Support:

• Monitor and manage basic office support tickets (examples: supply requests, maintenance needs).
• Handle and process confidential information with a high level of discretion and professionalism.
• Assist with general administrative tasks to keep the office running smoothly.
• Participate in special projects and initiatives as assigned by the Operations Manager or senior leadership.

Work Environment:

• Location: On-site, 5 days per week (Midtown Manhattan).
• Physical Demands: Ability to lift up to 25 pounds and be on your feet occasionally throughout the day.
• Hours: Standard business hours, Monday through Friday.

Who We Are Looking For

Your experience includes:

Education:

• Bachelor's degree in business administration, Operations Management, or related field preferred.
• Recent graduates are encouraged to apply!

Experience:

• 02 years of office, customer service, receptionist, administrative support, or workplace operations experience.
• Experience handling a high volume of phone calls, coordinating travel arrangements, managing mail, or supporting office operations is preferred.

Skills:

• Excellent written and verbal English communication skills.
• Strong organizational and time-management skills with the ability to multitask effectively.
• Attention to detail and accuracy in administrative tasks and reporting.
• Friendly, professional attitude and outstanding customer service skills.
• Dependable, proactive, and highly organized.
• Problem-solving skills with a solution-oriented mindset.
• Ability to work independently and collaboratively within a team environment.
• Eagerness to learn and take on new responsibilities.
• Basic proficiency with Microsoft Office Suite (Word, Outlook, Excel, PowerPoint).

Where Your Career Is Going

At TransPerfect, there are a lot of growth opportunities. All departments offer career growth and development that can combine your skills, interest and experience. We encourage our employees to have a continuous dialogue with management about growth opportunities throughout your tenure with the company.

End your job search and find your career at TransPerfect #careersNOTjobs.

Why TransPerfect

For more than 25 years, we have honed a culture where all kinds of ideas are shared and new ventures are not only welcomed, but also encouraged. In this fast-paced environment, employees are intellectually stimulated so they can grow alongside the organization. From Intern to President, we believe that every single employee should have a voice and contribute to the amazing services we offer our clients.

We also offer a comprehensive benefits package including medical, dental, and vision insurance, 401k matching, membership to child-care providers, and other TransPerks. You even get your birthday off because let's face it, we're stoked that you were born.

TransPerfect provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.