Administrative Assistant - CMPND
Related
- # Administrative Assistant - CMPNDApplylocations: CMPND Miamitime type: Full timeposted on: Posted 6 Days Agojob requisition id: JR1066Founded in 1979, Related Group has evolved from an affordable housing developer into a global leader in sophisticated metropolitan living, renowned for its iconic designs, groundbreaking partnerships, and museum-quality art installations. Over 45 years, Related has built, rehabilitated, and managed over 110,000 units, earning its place as one of the most prolific names in real estate. Today, the company is in its most significant expansion yet, with more than 90 active developments across the U.S. and Latin America, spanning luxury condominiums, market-rate rentals, mixed-use centers, and affordable properties. Led by the Pérez family and a team of the industry's top veterans, Related continues to push the industry bar higher, delivering innovative residential communities that positively transform cities, forge new trails and improve quality of life across all demographics.Job Description:The Administrative Assistant supports the day-to-day leasing and administrative operations of a conventional multifamily community within the TRG Management portfolio. This role is responsible for processing and tracking rental applications from submission through approval or denial, verifying applicant documentation, and providing general administrative support to the Property Manager and leasing team. The ideal candidate is highly organized, detail-oriented, and committed to delivering a professional, resident-first experience. **Responsibilities & Expectations** include but are not limited to:**Application Processing*** Receive, review, and process rental applications in a timely and accurate manner in compliance with company policy and fair housing regulations.* Verify all required applicant documentation including government-issued ID, proof of income, bank statements, and rental history.* Run and evaluate credit, background, and eviction screening reports through the company's designated screening platform.* Communicate application status updates to applicants and leasing team members in a professional and timely manner.* Identify incomplete or missing documentation and proactively follow up with applicants to obtain required materials within 48 hours of application submission.* Submit completed application files to the Property Manager for final approval or denial decisions.* Prepare and process denial letters in accordance with the Fair Credit Reporting Act (FCRA) and company guidelines.* Maintain accurate application tracking logs and ensure all files are complete and properly stored in OneSite and physical files.**Leasing & Resident Support*** Assist the leasing team with preparing and processing lease agreements and addenda accurately and on time in OneSite.* Coordinate new resident move-in logistics including apartment inspections, key preparation, and resident orientation packets.* Support lease renewal processing, including generating and distributing renewal notices and tracking responses.* Assist with maintaining and updating the property's waitlist, availability reports, and guest card logs.* Respond to prospective resident inquiries via phone, email, and in-person in a courteous and knowledgeable manner.**Administrative Support*** Provide day-to-day administrative support to the Property Manager and leasing team.* Answer incoming phone calls, greet visitors, and direct inquiries to the appropriate team member in a professional manner.* Maintain organized physical and digital files for applicants, residents, vendors, and general office records.* Process incoming and outgoing mail, packages, and correspondence.* Order and maintain office supplies, ensuring availability of essential materials at all times.* Prepare reports, memos, letters, and correspondence using Microsoft Office (Word, Excel, Outlook).* Assist with scheduling meetings, property tours, and maintenance coordination as needed.* Perform data entry and maintain accurate records in OneSite and other property management systems.* Support the Property Manager with special projects and additional duties as assigned.**EDUCATION AND EXPERIENCE*** High school diploma or GED required; Associate's or Bachelor's degree in Business Administration or related field preferred.* 1–2 years of administrative, leasing, or application processing experience in residential property management preferred.* Experience with conventional multifamily communities a plus.* Prior experience with OneSite or similar Property Management System (PMS) strongly preferred.* Bilingual in English and Spanish preferred but not required.**KNOWLEDGE AND SKILLS** * Strong attention to detail with the ability to review and verify documentation accurately and efficiently.* Excellent verbal and written communication skills; ability to interact professionally with prospective residents, current residents, and team members.* Solid understanding of — or eagerness to learn — Fair Housing laws, FCRA guidelines, and rental application compliance requirements.* Proficient in Microsoft Office Suite (Word, Excel, Outlook); experience with OneSite or Yardi a plus.* Strong organizational and time management skills; ability to manage multiple applications and priorities simultaneously.* Ability to maintain confidentiality and handle sensitive applicant and resident information with discretion.* Self-motivated, reliable, and team-oriented with a positive, service-focused attitude.Benefits as a Related Employee:* Base Salary and Performance bonus* Medical, dental, vision, legal services, flexible spending account.* Employer Match Commuter Benefits.* The benefits package includes 100 percent employer-paid life and disability insurance.* Employer Matching 401k.* Upward Mobility* Employee Engagement and Wellness programs.* Company-paid Vacation, Sick, Personal, and Holiday Time.* Opportunities for Professional Development and Tuition Reimbursement. The Related Group is proud to be an Equal Opportunity Employer.We are a Drug-Free Workplace.Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
- J-18808-Ljbffr Related
Vacancy posted 1 day ago
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