Administrative Assistant 3

Description The Department of Neurology is seeking an experienced Administrative Assistant III to join our collaborative and patient-focused team. In this key role, you will provide comprehensive administrative support to physicians and clinical staff by managing patient communications, coordinating appointments, maintaining electronic medical records, preparing medical and insurance-related documentation, tracking authorizations, facilitating provider correspondence, and ensuring timely follow-up on patient inquiries. The ideal candidate is highly organized, proactive, detail-oriented, and thrives in a fast-paced healthcare environment while delivering exceptional customer service and helping support the department's commitment to outstanding patient care and operational excellence.
Hourly range: $30.36-$43.49 Qualifications

Required

• Skill
  in setting priorities which accurately reflect the relative importance of
  job responsibilities

• Ability
  to establish and maintain and productive working relationships with
  Faculty, Staff, Administration and patients from various social, cultural
  and economic backgrounds.

• Ability to creatively integrate competing demands
  into a productive working environment.

• Skill
  in verbal communications to clearly convey complex problems in both formal
  and informal situations.

• Ability
  to interact diplomatically and sympathetically with a patient population
  in varying degrees of health\

• Ability to provide coverage for Community Clinics as assigned.

Preferred:

• Knowledge of specific specialty practice and
  workflows

• Working
  knowledge of patient related policies and procedures as well as a thorough
  understanding of the University system and it services and programs.

• Knowledge
  of hospital computer system, and personal computer systems and the various
  software products to perform administrative work.

* Familiarity and knowledge of
authorization process & managed care programs