Front Office Administrator

Extell Development Company

The Company:

Founded and headed by Gary Barnett, Extell Development Company is a nationally acclaimed real estate developer of residential, office, retail and hospitality properties, operating primarily in Manhattan and other premier cities across the nation. Experiencing outstanding growth since its founding in 1989, the company's growing portfolio exceeds twenty million square feet.

Summary of Responsibilities:

Extell Development Company is seeking a highly experienced, poised, and proactive Front Office Administrator to serve as the front of house leader for our New York office. This highly visible and hands-on role is ideal for an accomplished administrative professional who excels in a fast-paced environment and takes full ownership of office operations, anticipates needs before they arise, and takes pride in delivering exceptional service. Beyond serving as the first point of contact for the office, the Front Office Administrator plays a key role in ensuring a seamless day-to-day experience for employees, executives, and visitors.


Essential Functions:

Front Office Leadership & Professional Presence

• Serve as the primary point of contact, demonstrating professionalism, discretion, and sound judgement at all times.
• Greet and assist visitors, clients, and vendors, ensuring a positive and seamless arrival experience.
• Manage incoming calls with efficiency and tact.
• Accurately manage visitor logs using the company's online platform.

Office Operations & Ownership

• Take full ownership of daily office operations, proactively identifying opportunities for improvement and ensuring smooth execution.
• Maintain a high standard of presentation across reception area, kitchen, conference rooms, and all common areas.
• Oversee conference room scheduling and readiness, anticipating meeting needs and resolving conflicts promptly.
• Manage incoming and outgoing mail, packages, and messenger services with accuracy and accountability.

Supply Management & Vendor Coordination

• Independently manage office and kitchen inventory, maintaining appropriate stock levels.
• Ensure office equipment, such as copiers and postage machines, is operational and adequately stocked. Coordinate with external vendors as needed.

Event Planning

• Play a key role in planning, coordinating, and executing office events, internal meetings, and special initiatives.
• Ensure events are well organized, professionally executed, and aligned with the company's culture and standards.

Continuous Improvement & Special Projects

• Identify opportunities to streamline processes and operating practices; enhancing service delivery across all office operations.
• Embrace special projects and ad hoc initiatives.

Competencies:

• Effective interpersonal, client service, communication (verbal and written), organizational, administrative and decision-making skills
• Successful ability to take initiative, prioritize and multi-task
• High attention to detail
• Ability to think ahead, anticipating needs and proactively addressing
• Effective ability to work independently and within a team

Education/Experience:

• High school diploma or equivalent required; bachelor's degree from an accredited university or college is a plus
• Minimum of 4 years of experience in a comparable office administrative, corporate receptionist, or professional front-office role
• Strong interpersonal and communication skills
• Exceptional organizational skills and attention to detail
• Ability to prioritize, multitask, and take initiative
• Proficient computer skills to include Microsoft Office Suite and Adobe
• Knowledge of standard office administrative practices and procedures and standard office equipment

Work Environment:

• Office environment with the usual office equipment and minimal noise level
• Position is in-office Monday through Friday

*Equal Opportunity Employer