Director of Enterprise Customer Success & Growth
Otterbrook
Otterbrook in San Francisco is seeking a Head of Customer Success to own retention, expansion, activation, and support across enterprise accounts. This hands-on leadership role will mentor and grow the CS team while partnering with the Enterprise CSM on strategic relationships. You'll build playbooks, define SOPs, and ensure a data-driven post-sale operating system. You will also feed the product roadmap with high-signal customer feedback and drive adoption of new offerings. #J-18808-Ljbffr Otterbrook
Vacancy posted 2 days ago
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