Client Services Manager - Growth

Client Services Manager - Growth

San Francisco, California, United States

Tatari is on a mission to revolutionize TV advertising. We work with some of your favorite disruptor brandslike Calm, Vuori, Rocket Money, and hundreds moreto grow their business using linear and streaming TV ads. Our platform combines sophisticated media buying with proprietary analytics to turn TV advertising into an automated, digital-like experience. Our technology and services are pushing the industry forward, enabling businesses of any size to advertise on TV.

Named one of the 16 Hottest Ad Tech Companies by Business Insider and Best Places to Work by Inc. Magazine, Tatari is experiencing rapid growth. Our executive team is comprised of former founders and senior leaders at fast-rising startups like Shazam, TrueCar, AdapTV, and LiveRail and larger, more established tech companies like Amazon, Google, Meta, Microsoft, and Yahoo.

Tatari is growing and we're looking for a Client Services Manager to join our Growth team! We're looking for a strategic, client-facing leader to join our Growth team and help drive performance for a portfolio of SMB clients investing in TV and CTV. In this role, you'll own post-sales relationships and campaign execution end-to-end, acting as a trusted advisor to your clients. You'll guide them through their TV journeytranslating performance data into clear insights, identifying opportunities to scale, and delivering measurable business outcomes.

Responsibilities:

• Serve as the primary point of contact and trusted advisor for SMB client accounts
• Execute hands-on media planning, campaign execution, and optimization across Linear and Streaming TV
• Translate client goals into performance-driven strategies focused on CPA, CAC, and ROAS
• Identify client needs and surface opportunities to improve performance
• Build expertise in Tatari's platform (buying, reporting, measurement) and collaborate with internal teams to support execution
• Guide clients through campaign setup, optimization, and reportingproviding education and platform training
• Participate in client meetings and contribute to performance discussions
• Build strong day-to-day relationships with client stakeholders

Qualifications:

• Bachelor's degree from a four-year institution, preferably in Business, Economics, Statistics, or Data Analytics
• 2+ years of experience in post-sales account management or client services, with exposure to senior stakeholders and C-level interactions
• 12 years of experience buying, trading, or managing campaigns within digital or programmatic platforms (e.g., DSPs)
• Experience supporting performance-driven clients (brands and/or agencies), with a focus on optimizing toward CPA, CAC, and ROAS
• Solid understanding of the streaming TV landscape (linear TV knowledge is a plus)
• Ability to clearly communicate technical concepts to both technical and non-technical audiences
• Strong presentation and listening skills, with a high level of preparation and attention to detail
• Comfortable engaging with a range of stakeholdersfrom engineers to marketing leaderswith a collaborative, problem-solving mindset
• Highly organized and detail-oriented, with the ability to manage multiple priorities
• Curiosity and desire to learn, with particular emphasis for AI

Benefits:

• Total compensation ($80,000-$110,000/Annually)
• Equity compensation
• Health insurance coverage for you and your dependents
• Unlimited PTO and sick days
• Snacks, drinks, and catered lunches at the office
• Team building events
• $1,000 annual continued education benefit
• $500 WFH reimbursement
• Monthly lifestyle spending reimbursements
• FSA and commuter benefits
• Monthly Company Wellness Day Off
• Hybrid RTO of 2 days per week. THIS IS AN IN-OFFICE POSITION

At Tatari, we believe in the importance of cultivating teams with diverse backgrounds and offering equal opportunities to all. We strive to create a welcoming, inclusive environment where every team member feels valued and diversity is celebrated.