Administrative Assistant / Clerical

Administrative Assistant / Clerical

Type: Regular

If you are a positive and personable individual looking for a satisfying and fun opportunity to make a real difference in the lives of people with intellectual, developmental disabilities, and people facing mental health, and substance use challenges, join our team at RHA Health Services!

Administrative Assistant assists the Regional Administrator in setup and maintenance of medical and personnel records for a single business location. Provides clerical assistance. Greets the public pleasantly, resolves problem situations. Use resourcefulness in gathering and giving program information. Answers routine inquiries independently. Utilizes proper and effective office practices and procedures. Provides clerical support to the program staff and to effectively utilize office equipment. Individual contributor that relies on direction and explanation from a supervisor.

REPORTS TO:

Operational/Administrative manager or above.

SUPERVISORY RESPONSIBILITIES:

This position has no supervisory responsibilities.

DUTIES AND RESPONSIBILITIES:

• Coordinating closely with department heads to establish and monitor systems that provide service user or employee information.
• Providing general building maintenance including ordering and maintaining office supplies, operating and maintaining office equipment as needed.
• Performing general office duties including: typing documents, forms and spreadsheets, distributing mail, answering office phones and greeting visitors, reviewing work logs to determine where additional clerical support is needed.
• Providing training and technical support to staff, reviewing, approving, and entering all time sheets and expense report submissions.
• Other clerical duties as assigned.
• Performs other duties as assigned.

MINIMUM QUALIFICATIONS:

• High School Diploma or GED required
• Advanced Level Proficiency with computers and Microsoft Office including Excel, PowerPoint, Outlook, office equipment, etc.
• Excellent verbal, written and interpersonal communication skills

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

• Must be able to regularly lift and carry up to 15 lbs. and occasionally pull at least 10 lbs.
• Must be able to squat, kneel, crawl, crouch, climb, and stoop as part of regular job duties.
• Must be able to use hands and fingers to handle or operate objects, tools, or controls.
• Required to stand and walk for extended periods.
• Must be able to demonstrate proficiency in CPR from floor level, which requires working on hands and knees, bending, standing, and lifting.
• Vision requirements include close, distance, and peripheral vision.
• Must be able to talk and hear.
• Exception Deaf and Hard of Hearing Programs: For these programs only, employees must be fluent in American Sign Language (ASL). The requirement to talk and hear does not apply.

RHA is an Equal Employment Opportunity Employer, prohibits discrimination based on the following protected categories: race, creed, color, national origin, nationality, ancestry, age, sex/gender, marital status, civil status, domestic partnership status, familial status, religion, affectional or sexual orientation, gender identity or expression, atypical hereditary cellular or blood trait, genetic information, liability for service in the Armed Forces of the United States, or disability.

Pre-employment screening:

• Complete criminal background
• Name checked in the registries. (OIG exclusions database, Child Abuse Registry, and Offenders Against Individuals with Developmental Disabilities)
• Drug testing
• Education verification and other credentialing based on position requirements.
• Proof of employment history or references (if required)
• Positions that require driving Proof of driver's license, driver's insurance, and vehicle, IF required for providing transportation for individuals.

We offer the following benefits to employees:

• Payactiv: early access to the money you've earned from hours you've already worked, before payday!
• Employee perks and discount program: to help you save money!
• Paid Time Off (full-time employees only)
• Health/Insurance (full-time employees only)
• 401(k) retirement savings program
• Wellbeing Programs: Physical, Emotional and Financial
• Chronic Disease management programs for hypertension and diabetes (for qualifying employees)
• Training: Free CPR, first aid, and job-specific training opportunities

*contract/contingent workers and interns do not qualify for any of the above benefits

EEO Statement RHA is an equal opportunity employer. In addition, we provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances. If you are an individual with a disability and need a reasonable accommodation to participate in the application process, please contact our solutions center.

About RHA:

At RHA Health Services, we help individuals with intellectual and developmental disabilities, mental health and/or substance use needs live their best lives. Our mission is to provide a safe and healthy environment while creating opportunities for personal outcomes.

For over 30 years, the people we serve and support have remained at the very center of everything we do. RHA currently provides services in North Carolina, Georgia, Pennsylvania, Tennessee, and New Jersey.

If you are ready to make a difference in the lives of people we serve and support apply to join the team today.