Strategic Partnerships Manager

Overview Whatnot is a livestream shopping platform that enables sellers to build businesses across many categories. The Strategic Partnerships team builds deep, long‑term relationships with sellers to help them scale, enhance buyer experience, and drive growth on the platform. The team operates remotely with co‑located hubs across the US, UK, Ireland, Poland, Germany, and Australia. Role Strategic Partnerships Manager As the partner manager for a portfolio of sellers, you will develop account strategies, drive sustainable seller growth, collaborate with cross‑functional teams, and ensure exceptional partnership management across Whatnot. Key Responsibilities Manage a defined book of business and develop account strategies focused on quarterly growth, product adoption, and operational health. Drive sustainable seller growth by analyzing performance trends and using data‑driven insights to identify new opportunities for GMV expansion, buyer engagement, and platform adoption. Deliver exceptional partnership management by building trusted relationships with sellers through consistent coaching, actionable feedback, and deep business understanding. Collaborate cross‑functionally with Category Leads, Product, Marketing, and Policy teams to surface insights, influence roadmaps, and coordinate initiatives that support sellers’ success and enhance buyer experience. Advocate internally for sellers by translating their needs into clear business cases and working with partners to unlock growth opportunities and address pain points. Execute initiatives with precision, prioritizing time across marketing activations, operational improvements, and project delivery. Contribute to team learning by sharing best practices, insights, and account learnings with peers to scale partnership excellence. Qualifications 5+ years of experience in partnerships, business development, account management, or client success—ideally within ecommerce, creator platforms, or marketplaces. Strong analytical and commercial skills with proven ability to identify growth levers and execute data‑driven strategies. Proficiency in Salesforce, Gong, Sigma, and other partnership management tools. Comfort with AI tools (Claude, ChatGPT, Salesforce automation, Gong AI, HEX, etc.) and demonstrated ability to use them to improve efficiency and decision‑making. Excellent communication and relationship‑building skills; able to influence partners and internal stakeholders with clarity and confidence. High ownership and accountability; able to balance strategic thinking with hands‑on execution. Proven project management discipline across concurrent workstreams. Adaptability, curiosity, and a low‑ego, high‑impact mindset. Benefits Flexible Time off Policy and Company‑wide Holidays (including spring and winter breaks) Health Insurance options including Medical, Dental, Vision Work From Home Support Home office setup allowance Monthly allowance for cell phone and internet Monthly allowance for food and wellness Annual allowance towards childcare Lifetime benefit for family planning such as adoption or fertility expenses 401(k) retirement plan with employer match up to 4% of base salary in the US, and pension plans internationally Monthly allowance to dog‑food the app Parental leave: 16 weeks of paid leave plus a month gradual return to work, with company leave allowances running concurrently with country requirements. Equal Opportunity Employer Whatnot is a proud Equal Opportunity Employer. We value diversity and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, parental status, disability status, or any other status protected by local law. Compensation Range: $167,000 – $185,000. #J-18808-Ljbffr Whatnot