Seasonal Customer Service Representative

Seasonal Part-Time Customer Service Representative (Work From Home) Location: Remote (U.S. based) Schedule: Part-Time, Seasonal Start Date: 9/28/26, end date estimated 4/25/27, depening on performance and business need. Available shifts (All in Central Time Zone (CST): 12:30pm-7pm, Monday, Wednesday, Thursday, Friday, Sunday 2:30pm-9pm, Monday, Wednesday, Thursday, Friday, Saturday 12:30pm-7pm, Monday, Wednesday, Thursday, Friday, Saturday 4am-10:30am Monday, Tuesday, Wednesday, Thursday, Sunday Training : Monday-Friday, hours TBD Pay: Hourly range is $18.27-$24.00 per hour (made up of base + uncapped incentive potential) Who We Are: At Intoxalock, a member of the Mindr family of brands, we are dedicated to being a force for good. That's why we provide substance use safety, detection and monitoring products and services that help people live responsibly and keep communities safe. About the Role We’re looking for friendly, reliable, and tech-savvy individuals to join our seasonal customer service team! As a Customer Service Rep. , you’ll be the first point of contact for our customers regarding their ignition interlock devices (IID)—providing support, answering questions, and ensuring a positive experience during our busy season. This is a work-from-home position ideal for someone who enjoys helping others and thrives in a fast-paced, team-oriented environment. What You’ll Do Answer a high volume of incoming customer interactions with efficiency and professionalism Quickly identify, assess, and resolve customer needs in real-time to ensure a positive experience and satisfaction. Accurately document interactions and follow up as needed Process customer payments accurately and securely as needed. Meet performance goals for quality, accuracy, and efficiency Provide an exceptional customer experience every time What We’re Looking For Prior customer service or call center experience preferred Strong communication and problem-solving skills Comfortable working with multiple systems and technology tools Dependable and able to commit to a part-time, seasonal schedule A quiet, distraction-free workspace with reliable internet access Technology: Computer, monitors and peripherals provided by the company Must have high-speed internet and connect via ethernet cable and modem Why You’ll Love Working With Us Work-from-home convenience - No commute! No overnight shifts Paid training and support from a friendly, experienced team Opportunity to gain valuable customer service experience Seasonal role Ready to join our team? Apply today and help us deliver great service when our customers need it most! Equal Opportunity Employer It is and will continue to be the policy of CST, LLC to practice a program of equal employment opportunity designed to assure that employment and advancement opportunities are made available to all employees and applicants based on individual qualifications and without unlawful regard to race, religion, color, veteran status, national origin, disability, age, gender identity, sexual orientation, sex or genetic information. #SJ