Strategic Accounts Manager
Sulzer USA, Inc.
Lead Strategic Account Manager
Sulzer is a leading engineering company with a proud heritage of innovation. Join our global team to grow your expertise and develop innovative solutions that enable a prosperous and more sustainable society.
About the Role
The Lead Strategic Account Manager is responsible for managing and growing relationships with key clients. This role ensures that client needs are met, identifies new business opportunities, and coordinates with internal teams to deliver tailored solutions that drive long-term value. This job profile is intended for recognized subject matter experts in a job area. Required to manage large projects or processes with limited oversight from manager. Coaches, reviews and delegates work to lower level professionals.
Assigned accounts, with strategic importance to the company, specifically for the chemical process industry (CPI) and fertilizers segments in Western USA. Accounts may be local, national, international or have other important factors that classifies it as a strategic account. Also, promotes the sales and service of Sulzer products and accessories (new equipment & after-market: spare parts, repairs & field service) to established and new customers by providing technical and commercial proposals in response to inquiries, and interfacing between customers and company facilities, following written policies and procedures. Assigned territory and segments would be covered by a mix of direct accounts and distribution (indirect).
Essential Functions:
- Develops account strategy and account planning
- Reviews sales history and forecasts future business
- Evaluates competitor offerings
- Develops relationships based on trust and performance
- Works on regional and national agreements as required by Sales Management
- Finds and develops new customers within existing territories
- Negotiates orders including all technical, commercial, and legal details to the mutual satisfaction of customers and the Company
- Calls on prospective customers and maintains contracts with customers in relation to their requirements
- Secures and renews orders, arranges delivery dates and other peripherals integral to selling
- Travels to customer locations to insure close and regular face-to-face contacts.
Safety obligations:
- All employees follow current Sulzer safety programs.
- All employees have "the right and duty to intervene" in the event a safety concern becomes evident. In addition, acceptance of an intervention should be accepted in a positive manner as it could have prevented an accident.
- All employees are required to comply with all work instructions, policies, and posted signs or instructions regarding safety, including but not limited to proper use of required PPE at all times.
Secondary Responsibilities:
- Performs other duties as assigned.
- Provides sales support to distributors and end users as needed.
- Provides application and technical support to distributors and end-users, as needed.
Supervisory Responsibilities:
- None
Qualifications:
- Bachelor's degree in engineering, business, marketing, or other technical related experience
- Thorough knowledge of Sulzer products and services as well as competitor's products and services
- Experience in appropriate market segments
- In-dept knowledge of sales and marketing techniques
- Knowledge of Microsoft office products
- Good written and verbal communication skills
- Lifting up to 25 pounds
This job description is not an employment agreement or contract. Management has the exclusive right to alter this job description at any time without notice.
THIS COMPANY ENDORSES THE CONCEPT OF EMPLOYMENT-AT-WILL. THIS MEANS THAT YOU HAVE THE RIGHT TO RESIGN AT ANY TIME FOR ANY REASON, AND THE COMPANY MAY SEVER THE EMPLOYMENT RELATIONSHIP AT ANY TIME FOR ANY REASON.
What We Offer You
- Competitive Paid Time Off
- 12 Company Paid Holidays per year
- Annual Bonus Program
- Full Medical, Dental, and Vision benefits
- Company Paid Short Term and Long Term Disability, Company Paid Life Insurance
- 6% 401K or Roth Company Match with Immediate Vesting
- Company Paid Retirement Security Contributions following 1 year of employment
- Tuition Reimbursement/Educational Assistance
- Quarterly Gym Reimbursement
Sulzer is an equal opportunity employer. We believe in the strength of a diverse workforce and are committed to offering an inclusive work environment.
We are proud to be recognized as a Top Employer 2026 in Brazil, Canada, China, Finland, Germany, Ireland, Mexico, Switzerland, South Africa, the UK and the USA.
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