Business Development Representative

Job Description

Job Description

Business Development Representative (Outside Sales)
SERVPRO Team JRF | Salem, MA | Full-time
Pay: $75,000 to $80,000 base salary plus performance bonus. Expected total compensation is $75,000 to $100,000 per year.

About us
SERVPRO Team JRF runs nine SERVPRO franchises across Massachusetts and New Hampshire. When a property has fire, water, or mold damage, or needs large-loss cleanup, our crews handle the mitigation and the rebuild. Our Salem office covers the North Shore and greater Boston market.

The role
This job is about making sure we’re the first call when something goes wrong. You’ll build and manage relationships with commercial property clients, municipal and public-sector clients, and the referral partners who send us work, including insurance agents, adjusters, plumbers, and property managers. You’ll work closely with our production and estimating teams so the work you bring in goes well and leads to more.

What you’ll do

• Build relationships with property managers, facility directors, building owners, and operators in healthcare, education, hospitality, and multi-family housing
• Develop municipal and public-sector accounts, including cities and towns, school districts, housing authorities, and public facilities, and help us get onto vendor lists and through procurement processes
• Grow a referral network of insurance agents, adjusters, plumbers, HVAC and roofing contractors, and other centers of influence
• Get commercial accounts onto Master Service Agreements and preferred vendor programs, and support our One SERVPRO national account relationships at the local level
• Set up and deliver Emergency Ready Profiles (ERPs) for commercial and municipal clients
• Keep a full calendar of in-person meetings, site visits, lunch-and-learns, CE classes for insurance agents, and industry events such as IFMA, BOMA, IREM, MMA, and local insurance associations
• Track activity, pipeline, and referral sources in our CRM, and report results to [Reports To]
• Follow up on completed jobs so clients and partners come back and refer others

What we’re looking for

Required

• 2+ years of B2B outside sales, account management, or business development
• Comfortable cold calling, walking into buildings and town halls, and asking for the business
• Able to manage several types of accounts and a full pipeline without being chased
• Valid driver’s license and a clean driving record
• Able to pass a background check

Preferred

• Experience selling to commercial property, facilities management, or municipal clients
• Familiarity with public procurement, bid processes, or vendor registration
• Background in restoration, construction, insurance, or another trade that serves property owners
• An existing network in the North Shore or greater Boston market
• IICRC certification, or willingness to get one

Pay and benefits

• $75,000 to $80,000 base salary plus performance bonus, with expected total compensation of $70,000 to $100,000
• Company vehicle for work use
• Company laptop and cell phone
• Health, dental, and vision insurance
• 401(k) with company match
• Paid time off and paid holidays
• Paid training and industry certifications (IICRC), with the company covering the cost

Schedule
Monday through Friday, with some early mornings or evenings for networking events.

SERVPRO Team JRF is an equal opportunity employer.