AR Specialist

Accounts Receivable Specialist

We are working with a nationwide facilities management and general construction firm that has been in business for over 50 years now. They specialize in the maintenance and repair, renovation, and remodeling of retail stores, banks, hotels, restaurants, commercial, and industrial properties. The AR Specialist role is primarily responsible for high-volume, accurate, and timely customer invoice generation to support cash flow.

Key Responsibilities Customer Billing

• Generate high-volume customer invoices based on work orders, proposals, and completed services
• Validate scope, pricing, and backup documentation prior to invoice issuance
• Coordinate with operations to resolve incomplete billing packages
• Ensure compliance with client billing requirements and formats
• Issue invoices timely in accordance with contract terms

Billing Accuracy & Documentation

• Maintain complete invoice files with required backup (photos, service reports, approvals)
• Ensure compliance with internal approval workflows
• Resolve discrepancies prior to invoice release
• Maintain audit-ready documentation standards

Performance KPIs (Core to Role)

• Invoice Production: 2550+ invoices/day depending on complexity
• Turnaround Time: 2472 hours from service completion to invoice issuance
• Accuracy Rate: 98%+ first-pass accuracy (minimal rework)
• Document Completeness: 100% invoices supported by required backup
• A/R Impact: reduce billing delays and support timely collections

Qualifications

• 35+ years of AR or billing experience (construction/service industry preferred)
• Strong understanding of contract-based and documentation-heavy invoicing
• Proficiency in accounting software and Excel
• High attention to detail and ability to handle high-volume billing
• Strong communication and coordination skills

Preferred Experience

• Supporting job costdriven billing workflows, including coding invoices to jobs/work orders, validating backup documentation, and ensuring alignment with approved not-to-exceed (NTE) amounts
• Service-based or vendor-managed environments where invoices are required to be supported by service documentation, proposals, and closeout packages prior to submission
• Working within multi-location or multi-state operations, managing varying client billing requirements, formats, and submission protocols
• Contributing to or improving accounts receivable and billing workflows, including documentation standards, approval processes, and invoice quality control procedures
• ERP or accounting system implementations or transitions (Microsoft Dynamics 365 Business Central or similar), including adapting to structured billing processes and system-driven workflows