Administrative Specialist CL3 - Advising (Two Positions: Portland & Gorham)

Administrative Specialist CL3 Positions

The University of Southern Maine's Office of Advising is seeking two Administrative Specialist CL3 positions on our Portland and Gorham Campus.

These are full-time in person positions that will serve as the first point of contact for students visiting the Advising office. The primary responsibilities include assisting with in-person visitors, handling phone and email inquiries, scheduling students with advisors, and supporting Navigate360 operations, including advisor onboarding, student communications, and monitoring advising assignments and alerts. These duties are essential for ensuring Advising provides high-quality service to our students.

The ideal candidate will possess strong customer service and communication skills, be comfortable using various technologies, and demonstrate a dedication to supporting a vibrant academic setting. The role requires discretion and the ability to supervise work-study students and manage confidential information concerning students and faculty.

The starting pay is $21.93 per hour. These positions provide a terrific opportunity to pursue a higher education degree through our generous tuition waiver benefit. Additionally, the University of Southern Maine offers highly competitive benefits for full-time and eligible part-time employees that includes (but is not limited to):

• 13 paid holidays plus earned vacation time and sick time
• Health, dental and vision insurance
• Low-cost short-term disability insurance and employer-paid long-term disability insurance
• Employer-paid basic life insurance and supplemental life insurance
• A tuition waiver program for employees and their spouse or dependent child(ren)
• A 403(b)-retirement plan with employer contribution
• Free access to the METRO system, including the Husky Line with service between our Portland and Gorham campuses

To learn more, please review the Benefits Information Summary.

The University of Southern Maine is a vibrant academic community located in the greater Portland, Maine area, including campuses in Portland, Gorham, Lewiston, and online. USM is part of the University of Maine System and offers a comprehensive array of undergraduate and graduate programs, emphasizing hands-on learning, community engagement, and interdisciplinary collaboration. With a highly engaged student-centered learning environment, USM is a steward of higher education, helping drive the economic, cultural, and civic life in the communities where our campuses are located and beyond. USM is committed to providing expanded access to high-quality education that elevates economic opportunity and contributes significantly to the vitality of a diverse society. To learn more about USM, visit About Our University.

The University of Southern Maine fosters a welcoming and supportive campus environment that respects and appreciates diverse perspectives, enhancing teaching, learning, personal growth, and overall institutional achievement. We welcome applications from candidates of all backgrounds who share our dedication to academic excellence and the enrichment of our community.

We are dedicated to our Service Promise, Student Focused Every Day and seek a team member who embraces this commitment and upholds our core values of Respect & Care, Integrity, Equity, and Responsiveness.

Required Qualifications:

• 60 credits or more of higher education or equivalent work experience and training.
• Three years' administrative experience.
• Excellent communication and customer service skills
• Demonstrated computer proficiency

To apply, click on 'Apply Now' or visit our USM Careers Page and submit the following:

• Cover Letter with campus location interest
• Resume/Curriculum Vitae

Finalist candidates will be asked to provide a list of the names and contact information for references.

For full consideration please submit all required materials by June 9, 2026.

We are not able to consider applicants who require Visa sponsorship support.

Appropriate background screening will be conducted for the successful candidate.

The University of Maine System (the System) is an equal opportunity institution committed to fostering a nondiscriminatory environment and complying with all applicable nondiscrimination laws. Consistent with State and Federal law, the System does not discriminate on the basis of race, color, religion, sex, sexual orientation, transgender status, gender, gender identity or expression, ethnicity, national origin, citizenship status, familial status, ancestry, age, disability (physical or mental), genetic information, pregnancy, or veteran or military status in any aspect of its education, programs and activities, and employment. The System provides reasonable accommodations to qualified individuals with disabilities upon request. If you believe you have experienced discrimination or harassment, you are encouraged to contact the System Office of Equal Opportunity and Title IX Services at 5713 Chadbourne Hall, Room 412, Orono, ME 04469-5713, by calling View phone number on click.appcast.io, or via TTY at 711 (Maine Relay System). For more information about Title IX or to file a complaint, please contact the UMS Title IX Coordinator at