Executive Assistant, Global Markets

We’re building a relationship‑oriented bank for the modern world. At CIBC we empower our employees to make a meaningful impact and to be valued for who they are and what they contribute. What You’ll Be Doing: Organize the Managing Directors using independent judgment, discretion and diplomacy, and make day‑to‑day administrative and operational decisions on his/her behalf Coordinate and prioritize daily activities, identify potential problems, and shift priorities as needed Project a professional image to visitors and CIBC personnel by providing prompt courteous information and assistance Greet scheduled visitors and direct/escort them appropriately Answer department telephone calls in a professional manner and provide information and/or redirect the caller appropriately Coordinate schedules, meetings, conference calls and appointments; manage heavy travel schedules and reservations (air, hotel, ground transportation) Participate in department event planning (e.g., catering for large events, confirming attendee lists, choosing a vendor, recommending food options, completing orders, arranging delivery) within budget Manage equipment and office supplies, including Service Now requests for all employees, equipment repairs, stationery orders, business cards and facilities issues Maintain tracking of all expenses and invoices Compose routine correspondence, prepare and route incoming and outgoing correspondence including e‑mail Liaise with assistants from multiple teams across the firm and assist with any ad hoc projects Provide daily technology support and maintenance of printers, scanners, copiers, telephones, mobile devices and computers in accordance with CIBC policies; investigate ad hoc system/software problems Prepare, submit, track and escape Service Now requests to ensure all technology issues and requests are addressed in a timely manner; liaise and troubleshoot with various technology support groups when escalating urgent matters Use sound judgment to ensure the correct solution is identified and implemented Disseminate technology information as required to department personnel Track and manage inventory of all department hardware and software Work with external vendors, suppliers and technical support to ensure efficient department operations Act as a resource to department users and coordinate training on new equipment Maintain current knowledge of hardware, software applications and corresponding policies at CIBC Cross‑Functional Relationships This role interacts with managers and assistants across multiple teams in the bank and coordinates with outside vendors (travel, catering, supply orders, etc.). Compliance Requirements As an employee of CIBC, you must comply with all applicable CIBC and Line of Business policies, standards, guidelines and controls. Who You Are Minimum of 5+ years of administrative experience in a corporate environment Good interpersonal and customer relationship management skills for dealing with a range of people at all levels Ability to handle multiple tasks within a very fast‑paced financial services company Proficient in Microsoft Word, Excel and PowerPoint Excellent organizational skills; strong communication skills (written and oral) requiring tact, diplomacy and discretion Strong attention to detail and highly motivated self‑starter, able to work independently with minimum direction Strong technical skills to support maintenance of office equipment, and ability to exercise good judgment to resolve issues Ability to manage multiple priorities and work in a team environment Skills Accountability Communication Decision Making Event Management Multitasking Office Administration Organizational Efficiency Travel Coordination Benefits Competitive total rewards package including medical, dental, vision, health savings account, life insurance, disability, paid time off (including sick leave, parental leave and vacation), holidays, 401(k) plan and other special perks. EEO & Accessibility CIBC is committed to creating an inclusive environment where all team members and clients feel they belong. If you need accommodation, please contact View email address on click.appcast.io .You must be legally eligible to work at the specified location. Job Information Location: New York, NY – 300 Madison Ave, Fl 5 Employment Type: Regular Weekly Hours: 40 #J-18808-Ljbffr Canadian Imperial Bank of Commerce