Client Onboarding Project Manager

Role Description

We’re looking for a Client Onboarding Project Manager to support client accounts with clear communication, strong planning, and day-to-day project delivery.

• Manage onboarding projects from start to finish.
• Work with clients and internal teams to keep work moving, solve issues early, and ensure every project meets the agreed brief.
• Support technical implementation and help turn plans into action.

How you'll make an impact

• Lead client onboarding projects and keep them on track.
• Manage timelines, budgets, tasks, and project updates.
• Work closely with clients and internal teams to share progress and remove blockers.
• Give practical advice and help solve problems quickly.
• Review briefs, drafts, edits, and final work to ensure accuracy and completeness.
• Handle proofreading, print checks, and production coordination when needed.
• Build strong working relationships with clients, partners, and colleagues.
• Support the quality and consistency of all project work.
• Use your technical implementation skills to help projects run smoothly.
• Use your client service skills to create a positive experience for every account.

Qualifications

• Bachelor’s degree and at least 3 years of related experience.
• Proven project management experience.
• Highly organized and able to handle several tasks at once.
• Works well under pressure and meets tight deadlines.
• Confident using Microsoft Office and other common business tools.
• Strong writing, copyediting, and proofreading skills.
• Comfortable working with both technical details and client needs.
• Clear communicator who builds trust with others.
• Enjoys finding workable solutions.
• CPD is a plus, and it’s great if you keep building your skills.

Benefits

• Competitive and comprehensive compensation package.
• Medical/dental/vision plans, which start from day one!
• Life and accident insurance.
• 401(K) and Roth options.
• Tax-advantaged accounts (HSA, FSA).
• Educational expense reimbursement.
• Paid parental leave.
• Digital mental health services (Talkspace).
• Flexible work hours (availability varies by office and job function).
• Training programs.
• Gallagher Thrive program – elevating your health through challenges, workshops, and digital fitness programs for your overall wellbeing.
• Charitable matching gift program.
• And more...

Company Description

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

• Gallagher embraces our employees’ diverse identities, experiences, and talents, allowing us to better serve our clients and communities.
• We see inclusion as a conscious commitment and diversity as a vital strength.
• By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.