Client Delivery Manager

Role Description

We are seeking a Client Delivery Manager (Full-time, Remote) to sit at the centre of our delivery ecosystem, ensuring seamless execution of digital content and creative projects across multiple clients. This role is focused on end-to-end delivery coordination between clients and freelance talent, ensuring every project is delivered on time, on brief, and to a high standard. You will play a critical operational role within the client–talent ecosystem, ensuring clarity, structure, and excellence in execution across all active workstreams.

Responsibilities

• CLIENT & DELIVERY COORDINATION
  • Act as the primary point of coordination between clients and freelance talent.
  • Manage day-to-day delivery across multiple client accounts.
  • Translate briefs into clear delivery plans and workflows.
  • Ensure alignment across stakeholders on scope, timelines, and expectations.
• DELIVERY EXECUTION (CREATIVE & CONTENT)
  • Oversee execution across multiple project types, including:
    • Social media content and campaign assets
    • Copywriting and editorial content
    • Digital creative (ads, banners, landing pages)
  • Track progress, deadlines, and quality across all deliverables.
  • Ensure outputs meet client expectations and agreed standards.
  • Proactively manage delivery risks and bottlenecks.
• WORKFLOW & OPERATIONS
  • Maintain structured workflows across all projects from brief to execution until delivery.
  • Coordinate freelancers across concurrent workstreams.
  • Ensure clarity and consistency in briefing and delivery processes.
  • Maintain visibility across all active projects.

Qualifications

• At least 4–8 years of experience in project management, account management, or delivery roles.
• Strong understanding of digital content and creative production workflows.
• Experience working with freelance or distributed teams.
• Excellent organisational and stakeholder management skills.
• Ability to manage multiple fast-moving projects simultaneously.

Requirements

• NICE TO HAVE
• Experience in agencies, creative studios, or talent platforms.
• Exposure to social media or content-led campaigns.
• Familiarity with performance marketing environments.