Executive Director

Job Description

Position: Executive Director FLSA Status: Salaried Exempt

Reports to: Chief Operating Officer


Neulife Rehabilitation of Florida (NLRL) provides post-acute rehabilitation and residential services for individuals with Traumatic Brain Injury (TBI), Acquired Brain Injury (ABI), Spinal Cord Injuries, and Neurological Disorders.


Summary: The executive director is the key position at NLRL, and it is responsible for overall leadership, supervision, health, and performance of NLRL. The position is responsible for designing and leading the execution of the overall integrated sales and marketing strategy and organic business development activities. It requires excellent leadership and decision-making skills capable of driving innovation and performance. You will directly impact shaping culture and preparing the local leadership team to manage responsibility regarding operations and site management.

The Executive Director manages and oversees the facility's daily operations. They understand and manage Census and Utilization to maximize quality of care and revenue. The COO provides the CEO and respective stakeholders with crucial business information and reporting to drive business strategy and decision-making.


Responsibilities:

• Drafting organizational philosophies and policies, including creating, communicating, and leading NLRL strategic 2-year plan implementation with the COO.
• Play a leading role in compiling the facility budget and growth strategy, including billing rates and fee schedule for persons served with COO.
• As the Executive Director, you will play a key role in developing partnerships with NLRL stakeholders, shareholders, industry regulators, and other relevant parties, fostering a sense of connection and engagement with the broader community.
• Oversee, manage, direct, and mentor department heads.
• As the Executive Director, maintaining an excellent rapport with the people served and their families is a crucial aspect of the role. This fosters a sense of empathy and care within the organization.
• Act as Liaison with Licensure and Accrediting bodies, and assume ACHA named Administrator for NLRL
• Act as Liaison with funding sources for billing, collections, and contracting as needed.
• Ensure the facility operates in compliance with all local, state, and federal regulations
• Often work nonstandard hours and more than forty hours per week and may be on call on nights, weekends, emergencies, and holidays
• Develop policies, objectives, standards, procedures, and quality improvement activities
• Establish and direct various committees of the facility, such as safety, quality, infection control
• Design NLRL organizational structure and ensure effective and efficient daily operations
• Ensure employees behave and perform consistently with NeuLife Rehabilitation and NLRL values, policies, and guidelines
• Lead designated aspects of the company and maintain awareness of both external and internal opportunities for expansion, customers, markets, new industry developments, and standards
• Expected to manage revenue and expense levels according to current year budgeted goals.
• Participate in Education, Government Relations, Industry, and Trade Associations for brand awareness
• Uphold the highest standards of honesty, integrity, and ethical behavior, serving as a role model for employees
• Develop direct reports and understand succession planning and the need to establish a challenging and rewarding work environment where employees flourish
• Follows Corporate policy and procedures and implements local policies and procedures to supplement corporate policy and to ensure compliance with Florida regulations
• Implements NLRL Sales, Marketing, and Organic Business Development plans
• Identify potential risks and opportunities within the organization and its environment to protect business interests
• Identify, recruit, train, and develop a talented team of employees who can lead critical departments and manage strategic business functions
• Develop the organizational culture and promote transparency and collaboration throughout the organization, collaborating with leadership to build an environment of collective responsibility and accountability

• Drive employees and lead performance reviews to ensure an engaged and skilled workforce

• Ensure adherence to key performance objectives to meet business and client expectations
• Maintain records, incident reports, statistics, licenses and inspection reports
• Responsible for investigating and reporting incidents of suspected mistreatment, violations of policies, or illegal activity
• Report and document all inspections, correspondence, and government and legal inquiries to the COO and Corporate Personnel on the same day of receipt and occurrence
• Provide all requested information, including weekly reporting to the COO discussing current financial status, building issues, the person served and employed issues, etc., promptly
• Responsible for compliance with HR policy, EEOC laws, and the overall employment environment and standards
• Ensure Staff compliance with policy and procedures of company and legal requirements; implementing disciplinary procedures when needed

• Other duties as assigned; this job description is not designed to cover or to contain a comprehensive list of activities, duties, or responsibilities that are required for the position

Qualifications:

• Aptitude and sensitivity for working with people with Brain or Spinal Cord injury
• Understanding of clinical and business aspects of the facility
• A minimum of 3 years' experience working in an acute healthcare setting preferred
• Must pass level 2 criminal background check
• Bachelor's degree in the areas of Healthcare Administration, Human Services, or Business or equivalent experience or LPN License preferred
• At least five years of management experience preferred
• Proficiency in Microsoft Office tools and Microsoft Outlook
• Possess excellent communication and language skills
• Must be screened for TB
• Must be CPR certified

Physical Requirements:

Ability to remain in a stationary position for long periods

Ability to walk and stand for long periods

Ability to operate computers and other office machinery

Ability to move objects weighing up to 50 pounds


Willingness to Travel 25%