Administrative Assistant V

Inficare

Job Title: Administrative Assistant V

Location: Mercerville, NJ 08619 (Onsite)

Job Type: Contract

Work Hours: 9:00 AM - 5:00 PM | 1 Hour Unpaid Lunch

Job Overview

Our client is seeking an Administrative Assistant V to support government benefit programs in Mercerville, NJ. This role focuses on helping applicants navigate eligibility processes for programs such as PAAD and Senior Gold, managing increased application volume due to expanded program limits and public awareness initiatives.

Key Responsibilities

Assist applicants in completing benefit program applications and explain documentation requirements
Determine program eligibility and review submitted applications
Inform applicants of missing documentation and next steps
Explain program rules, regulations, and guidelines to applicants
Guide clients through online applications for PAAD and Senior Gold programs
Answer incoming phone calls and process daily mail

Required Skills
Bachelor Degree

Strong verbal and written English communication skills
Experience in application processing or benefits eligibility
Customer service and public-facing communication skills
Ability to handle high call volume and administrative tasks simultaneously

Preferred Skills

Prior experience in government or social services programs
Familiarity with state benefit programs (PAAD, Senior Gold, or similar)
Experience with online application portals.
Bachelor Degree

Location & Work Model

Onsite - 12-D Quaker Bridge Plaza Rd, Mercerville, NJ 08619

Engagement Details

Apply

Vacancy posted 1 day ago

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