Office Assistant

Office AssistantsWe're hiring people to join our team as Office Assistants! Ideal candidates will have accounting and bookkeeping experience, and will enjoy working with numbers.A Few of Our Benefits:Restaurant DiscountsEmployee Assistance Program - Focusing on a Commitment to Mental Health & WellnessPaid Vacation for Qualifying EmployeesBlue Cross Blue Shield Medical InsuranceDental & Vision InsuranceLife, Accident Protection & Critical Illness InsuranceDomestic Partner Benefits401(k)Il Porcellino, located in the heart of River North in downtown Chicago, is a neighborhood restaurant offering classic Italian-American comfort food in a casual setting. Our seasonal menu focuses on housemade pastas, vegetable antipasti and daily specials, all crafted with ingredients sourced from quality artisans, purveyors and local farmers. Offering a bespoke cocktail program changing with the season, the fun and approachable wine program encourages sharing, with selections from southern and central Italy.Caring. Creative. Careers. Join the Lettuce Entertain You team! Our 100+ restaurants are nationally recognized for great food and service and as great places to work. We hire and care deeply for people with creativity, passion and the drive to be the best. And we reward our teams with top notch benefits, career-long training and development and opportunities for growth. If you want a career at a progressive company with a long-standing commitment to people, join our caring and creative team. EOE. We participate in E-Verify / Participamos en E-Verify JOB DESCRIPTIONOffice Assistants will support and assist the Office Manager by completing daily office functions.Essential FunctionsAssist with daily administrative work and other office functions, including without limitation by example: coding and processing invoices, completing daily sales report, responding to restaurant emails, reconciling credit card log, and maintaining and organizing employee filesCount, balance and par banks accurately on a daily basisProcess deposit and change orders accurately and according to procedureProcess tip distributions, record as required and ensure tip reporting complianceReconcile gift cards on a daily basisProcess new hires, terminations and employee reviews in HRISIssue and redeem Frequent Diner points according to the rules of the programMaintain employee time records to ensure employees are compensated appropriately and timelyHandle guest, vendor and employee calls, questions and issuesTake all reservations promptly and courteouslyMaintain organization of the office, supplies and equipmentAvailable to work a variety of hours, days and shifts, including weekendsSafely and effectively use and operate all necessary tools and equipmentAbility to effectively communicate in order to perform and follow job requirements in written and spoken directionAbility to multitask calmly and effectively in a busy, stressful environmentWork in a confined, crowded space of variable noise and temperature levelsAble to move and lift up to 10 pounds, frequently move and/or lift up to 25 pounds, and occasionally move and/or lift up to 50 poundsAbility to sit or stand for an entire shift and move safely through all areas of the restaurant, which may include stairs, uneven or slick surfacesKey Responsibilities and DutiesEnsure the overall guest experience exceeds expectations and anticipate guests' needsGreet guests with a warm, sincere smileUse tact and good judgement when dealing with guest challenges and respond to guest needs with patience and courtesyProficiency in the use and operation of all necessary tools and equipment, including Open Table reservations system, Microsoft Office (Word, Excel, etc.), as well as telephone, paging and voicemail systemsComply with all safety and sanitation guidelines and proceduresFollow all rules, policies, procedures and conditions of employment, including those outlined in the Employee HandbookGet along well with others and be a team playerOther duties will be assigned as needed