Senior Manager, Remote Customer Support & Operations
Cengage Group
Des Moines, IA
- Remote job
Cengage Group in Des Moines is seeking a Senior Manager, Customer Support to oversee operations for their customer support team. This role requires leadership of a remote team focused on delivering exceptional support to over 130,000 online learners annually. The ideal candidate has a strong background in call center leadership, with experience managing supervisors and driving quality service in a fast-paced environment. This position offers competitive compensation, including a bonus target of 20% based on performance. #J-18808-Ljbffr Cengage Group
Vacancy posted 1 day ago
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