Senior Manager, Remote Customer Support & Operations
Cengage Group
- Remote job
Cengage Group is seeking a Senior Manager, Customer Support in Washington, D.C. This position oversees the customer support team, driving quality service for over 130,000 online learners. The ideal candidate has extensive experience in customer support leadership, and managing remote teams, and possesses strong coaching and interpersonal skills. Embrace a role that fosters collaboration and drives innovation in education while working within a fully remote environment. The position offers a significant incentive compensation program and opportunities for professional growth. #J-18808-Ljbffr Cengage Group
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...most trusted pledge management software in the market... ...history. We're a remote-first team of ~40... ...We're looking for a Senior Manager of Customer Success who will lead... ...Customer Success and Support. Reporting to the... ...opportunities in how the team operates, driving practical,...Remote workSeniorWork at office- ...Group in Wilmington, Delaware is looking for a Senior Manager, Customer Support to oversee their ed2go customer support team. This role involves managing daily operations for over 130,000 online learners annually in a fully remote setting. The ideal candidate should have...Remote jobSenior
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A leading technology firm is seeking a Sr. Customer Support Manager to expand the use of satellite imagery and geospatial solutions within NASA... ...communication skills. This full-time role offers the flexibility of remote work in the U.S. and a comprehensive benefits package,...Remote workSeniorFull time$98k - $182k
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