Administrative Assistant 3

Salary : $2,387.00 - $4,089.00 Monthly
Location : Natchitoches, LA
Job Type: Classified
Job Number: 226587
Department: Northwestern State University
Opening Date: 09/28/2026
Closing Date: 10/4/2026 11:59 PM Central


About this Job
Northwestern State University of Louisiana is seeking qualified applicants for the Administrative Assistant 3 position in the School of Education.
The Administrative Assistant (Level 3) plays a key support role in the NSU School of Education, a division of the Gallaspy College of Education and Human Development recognized for preparing exceptional educators and promoting academic excellence. The School of Education seeks a detail-oriented, service-focused professional to provide administrative support related to university processes, Louisiana teacher certification requirements, and the progression of educator candidates through their academic and clinical experiences. This position offers an opportunity to make a meaningful impact by supporting students, faculty, and academic programs while helping ensure efficient operations and compliance with certification standards. If you are passionate about higher education, collaborative problem-solving, and student success, we invite you to join a team dedicated to innovation, service, and educational excellence.
An ideal candidate should possess the following competencies:

• Accepting Direction: The ability to be open and willing to follow guidance or instructions.
• Communicating Effectively: The ability to convey information, ideas, and emotions using structured communication methods that promote understanding and engagement.
• Demonstrating Accountability: The ability to take ownership of actions, behaviors, performance, decisions, and outcomes.
• Focusing on Customers: The ability to understand and meet the needs, preferences, and experiences of internal and external customers.
• Thinking Critically: The ability to analyze information objectively, identify connections across sources, and form logical, well-supported conclusions.

Minimum Qualifications
Two years of experience in administrative services.

EXPERIENCE SUBSTITUTION:
Every 15 semester hours earned from an accredited college or university will be credited as six months of experience.

Job Specification


The official job specifications for this role, as defined by the State Civil Service, can be found here.

Job Duties and Other Information


Job Duties:

• Responds to inquiries regarding teacher candidacy, certification, program requirements, and student status; verifies eligibility and directs complex inquiries to appropriate personnel.
• Maintains candidate records and files, including transcripts, grades, testing results, recommendations, background checks, and certification documentation.
• Collects, reviews, and reports candidate and program data; prepares reports, correspondence, forms, and other documents in accordance with applicable requirements.
• Provides administrative support to faculty and program coordinators, including scheduling, document preparation, meeting support, student assistance, and event coordination.
• Serves as a liaison among university offices, students, faculty, recruiting programs, and partner school districts; communicates program information and maintains external partnerships and agreements.
• Maintains program materials, office records, equipment, supplies, and resources and performs other administrative duties as needed.

Position-Specific Details:

• Appointment type: Full-time, Probational
• Work schedule: Monday to Thursday: 7:00 AM - 4:30 PM, Friday: 8:00 AM - 12:00 PM
• Work location: The School of Education

How To Apply:

No Civil Service test score is required in order to be considered for this vacancy.


To apply for this vacancy, click on the "Apply" link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.

* Information to support your eligibility for this job title must be included in the application (i.e., relevant, detailed experience/education). Resumes will not be accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete.

Contact Information:

Antigone Speed, HR Specialist
Northwestern State University

Institutional Effectiveness & Human Resources
Notice of Non-Discrimination

(Full Disclosure)

Northwestern State University provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

All complaints or inquiries related to Title IX should be directed to the Director of Title IX Compliance and Title IX Coordinator, Julie Powell View phone number on click.appcast.io), Room 306 of the Friedman Student Union, or email View email address on click.appcast.io.

In accordance with Section 35.106 of the Americans with Disabilities Act (ADA), all participants, applicants, organizations, and interested individuals are advised and noticed that the ADA Coordinator for Northwestern State University for facilities is the Director of University Affairs, Jennifer Kelly View phone number on click.appcast.io), located in Room 128 Caspari Hall or email View email address on click.appcast.io. For student academic services, contact the Director of Access and Disability Support, Crissey Smith View phone number on click.appcast.io), located in Room 111 Watson Memorial Library or email View email address on click.appcast.io. For faculty/staff accommodations and services, contact the Executive Director of Institutional Effectiveness and Human Resources, Veronica M. Biscoe View phone number on click.appcast.io), Room 111, Caspari Hall, or email View email address on click.appcast.io.
Louisiana State Government represents a wide variety of career options and offers an outstanding opportunity to make a difference through public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career.


As a state employee, you will earn competitive pay, choose from a variety of benefits, and have access to a great professional development program:
Insurance Coverage More information can be found at


Parental Leave - Up to six weeks paid parental leave
More information can be found at


Holidays and Leave - State employees receive the following paid holidays each year:

• New Year's Day
• Martin Luther King, Jr. Day,
• Mardi Gras,
• Good Friday,
• Memorial Day,
• Independence Day,
• Labor Day,
• Veteran's Day,
• Thanksgiving Day and Christmas Day.

***** Additional holidays may be proclaimed by the Governor

State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase.

Retirement - State of Louisiana employees are eligible to participate in various retirement systems (based on the type of appointment and agency for which an employee works). These retirement systems provide retirement allowances and other benefits for state officers and employees and their beneficiaries. State retirement systems may include (but are not limited to):

• Louisiana State Employees Retirement System (). LASERS has provided this video to give you more detailed information about their system
• Teacher's Retirement System of Louisiana (),
• Louisiana School Employees Retirement System (), among others

01


CE: Communicating Effectively - How well do you share information and ideas in ways that others can understand, relate to, and act on?

• I communicate unclearly, use poor tone, and ignore the audience.
• I share main ideas clearly and adapt to the audience when reminded.
• I communicate clearly, listen actively, and explain complex ideas well.
• I craft messages that connect, inspire, and drive action across audiences.

02


CE: Communicating Effectively - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.
03


DA: Demonstrating Accountability - How well do you take responsibility for your actions, results, and performance?

• I avoid responsibility, deliver poor work, and resist feedback.
• I take ownership when prompted and meet basic expectations.
• I own results, meet standards, and respond to feedback professionally.
• I drive high performance, prevent issues, and model accountability.

04


DA: Demonstrating Accountability - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.
05


FC: Focusing on Customers - How well do you understand and meet the needs of internal or external customers?

• I struggle to understand customer needs, provide clear information, or resolve issues.
• I respond to customer needs with some support and build basic working relationships.
• I understand customer needs, communicate clearly, and deliver timely, reliable service.
• I anticipate customer needs, build trust, and deliver personalized, proactive service.

06


FC: Focusing on Customers - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.
07


TCr: Thinking Critically - How do you analyze information and draw meaningful conclusions from it?

• I miss key details or oversimplify information, and my conclusions may not be based on evidence.
• I try to analyze information, but I may overlook the relevance or credibility of my sources.
• I analyze key information, consider the evidence, and form logical conclusions based on credible sources.
• I uncover deeper insights by connecting different sources, questioning assumptions, and identifying patterns.

08


TCr: Thinking Critically - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.
09


ADi: Accepting Direction - How well do you accept guidance, follow instructions, and adjust whengiven feedback?

• I resist direction, ignore feedback, and need reminders to complete tasks.
• I follow direction with reminders and often need clarification or support.
• I follow direction reliably, adjust to feedback, and complete tasks on time.
• I adapt quickly, follow through, and help others adjust as needed.

10


ADi: Accepting Direction - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.
Required Question