Operations Support Assistant

Job Title

Assist with reporting AXA XL insured vehicle data to state DMVs per state regulatory requirements and resolution of any data quality issues or vehicle registration suspensions due to insurance reporting; Assist with processing Motor Carrier Filings with state and Federal bureaus per requests from internal business customers; Assist with processing Auto ID cards per requests from internal business customers in accordance with state regulated guidelines; Assist with processing Workers' Compensation Posting Notices per requests from internal business customers in accordance with state regulated guidelines; Assist with preparation and mailing of policy notices and loss runs for supported internal business customers.

What you'll be doing:

What will your essential responsibilities include?

• Assist with reporting AXA XL insured vehicle data to state DMVs per state regulatory requirements and resolution of any data quality issues or vehicle registration suspensions due to insurance reporting.
• Assist with processing Motor Carrier Filing requests with state and Federal bureaus per requests from internal business customers.
• Assist with processing Auto ID cards per requests from internal business customers in accordance with state regulated guidelines.
• Assist with processing Workers Compensation Posting Notices per requests from internal business customers in accordance with state regulated guidelines.
• Assist with preparation and mailing of policy notices and loss runs for supported internal business customers.

You will report to the Regulatory Reporting Manager.

What you will bring:

We're looking for someone who has these abilities and skills:

• Excellent written and oral communications skills.
• Outstanding organization skills.
• Proven efficiency in ability to multitask, with attention to detail.
• Skilled in Microsoft Office (Outlook, Excel, Word, Access).
• Robust problem-solving skills
• Display effective customer relation skills, as well as being results driven

Who we are:

AXA XL, the P&C and specialty risk division of AXA, is known for solving complex risks. For mid-sized companies, multinationals and even some inspirational individuals we don't just provide re/insurance, we reinvent it.

How? By combining a comprehensive and efficient capital platform, data-driven insights, leading technology, and the best talent in an agile and inclusive workspace, empowered to deliver top client service across all our lines of business ? property, casualty, professional, financial lines and specialty.

With an innovative and flexible approach to risk solutions, we partner with those who move the world forward.

What we offer:

Inclusion:

AXA XL is committed to equal employment opportunity and will consider applicants regardless of gender, sexual orientation, age, ethnicity and origins, marital status, religion, disability, or any other protected characteristic. At AXA XL, we know that an inclusive culture and enables business growth and is critical to our success. That's why we have made a strategic commitment to attract, develop, advance and retain the most inclusive workforce possible, and create a culture where everyone can bring their full selves to work and reach their highest potential. It's about helping one another and our business to move forward and succeed.

• Five Business Resource Groups focused on gender, LGBTQ+, ethnicity and origins, disability and inclusion with 20 Chapters around the globe.
• Robust support for Flexible Working Arrangements
• Enhanced family-friendly leave benefits
• Named to the Diversity Best Practices Index
• Signatory to the UK Women in Finance Charter

Total Rewards:

AXA XL's Reward program is designed to take care of what matters most to you, covering the full picture of your health, wellbeing, lifestyle and financial security. It provides enterprising compensation and personalized, inclusive benefits that evolve as you do.

We're committed to rewarding your contribution for the long term, so you can be your best self today and look forward to the future with confidence.

Sustainability:

At AXA XL, Sustainability is integral to our business strategy. In an ever-changing world, AXA XL protects what matters most for our clients and communities. We know that sustainability is at the root of a more resilient future. Our 2023-26 Sustainability strategy, called "Roots of resilience", focuses on protecting natural ecosystems, addressing climate change, and embedding sustainable practices across our operations.

Our Pillars:

• Valuing nature: How we impact nature affects how nature impacts us. Resilient ecosystems - the foundation of a sustainable planet and society are essential to our future. We're committed to protecting and restoring nature from mangrove forests to the bees in our backyard by increasing biodiversity awareness and inspiring clients and colleagues to put nature at the heart of their plans.
• Addressing climate change: The effects of a changing climate are far-reaching and significant. Unpredictable weather, increasing temperatures, and rising sea levels cause both social inequalities and environmental disruption. We're building a net zero strategy, developing insurance products and services, and mobilizing to advance thought leadership and investment in societal-led solutions.
• Integrating ESG: All companies have a role to play in building a more resilient future. Incorporating ESG considerations into our internal processes and practices builds resilience from the roots of our business. We're training our colleagues, engaging our external partners, and evolving our sustainability governance and reporting.
• AXA Hearts in Action: We have established volunteering and charitable giving programs to help colleagues support causes that matter most to them, known as AXA XL's "Hearts in Action" programs. These include our Matching Gifts program, Volunteering Leave, and our annual volunteering day the Global Day of Giving.

The U.S. base salary range for this position is USD 52,000 70,400.

Actual pay will be determined based upon the individual's skills, experience and location. We strive for market alignment and internal equity with our colleagues' pay.

At AXA XL, we know how important physical, mental, and financial health are to our employees, which is why we are proud to offer benefits such as an enterprising retirement savings plan, health and wellness programs, and many other benefits. We also believe in fostering our colleagues' development and offer a wide range of learning opportunities for colleagues to hone their professional skills and to position themselves for the next step of their careers. For more details about AXA XL's benefits offerings, please visit US Benefits at a Glance 2026.