Director of Customer Success — Strategic Growth & Retention Leader
Alumni Ventures
Alumni Ventures is seeking a Director of Customer Success in New York to lead a team of Technical Account Managers. This role focuses on ensuring customer retention and engagement while driving predictable revenue growth. You will define strategies and processes to enhance customer experiences and build cross-functional relationships. The ideal candidate has over 8 years of experience in customer success and a proven track record of leading teams in a high-growth B2B SaaS environment. #J-18808-Ljbffr Alumni Ventures
$160k - $185k
...Role You will be joining the Strategic Account Management team and... ...be responsible for the retention and growth of Duco’s largest Tier 1 strategic... ...plans for growth and success Working closely with the internal... ...RFIs and RFPs for existing customers and working closely with...SuggestedWork at officeWork from home3 days per week$250k
Account Manager- Strategic Accounts (Growth & Retention) About this position About Rippling... ...and most strategic customers through a tailored journey... ...visibility across Rippling’s leaders (AM, TAM, Product,... ...teams to ensure customer success and secure long‑term commitments...SuggestedContract workWork at officeRemote work3 days per week$75k - $85k
...provider in New York is looking for a Client Success Manager to enhance client relationships and drive satisfaction and growth. The role requires 3+ years of experience in... ...managing client portfolios, ensuring high retention, and identifying growth opportunities. Crafty...Suggested- Axion in New York City seeks a Strategic Solutions Director to own customer relationships and drive commercial... ...account strategy to ensure growth and retention while managing cross-functional... ...account management or customer success, with a track record in commercial...Suggested
- A B2B SaaS company is seeking a Customer Success Manager to manage a portfolio of accounts, ensuring successful adoption and renewal processes while contributing to revenue growth. The ideal candidate will have 1-3 years of experience in Customer Success or Account Management...SuggestedRemote workFlexible hours
- ...advisory company is looking for a Named Account Executive based in New York, NY. You will work with existing clients, driving retention and growth by selling and delivering value. This role requires 5-8+ years of B2B sales experience, preferably influencing C-Level...
- ...looking for a Senior Account Executive based in New York City. In this field-based role, you will be responsible for client retention and growth through contract expansion and the introduction of new products. You will collaborate with C-level executives to develop effective...Contract work
- ...leading SaaS company in New York seeks an Account Manager to manage a portfolio of customer accounts, focusing on driving retention, upsells, and renewals. The role involves strategic account planning and collaboration with cross-functional teams to meet customer needs...Work at officeFlexible hours
$90k - $100k
A leading aesthetic technology platform is seeking an Account Director to manage provider accounts in New York City. The ideal candidate will drive revenue retention and growth in a dynamic environment, utilizing data to make persuasive recommendations. Strong communication...Full time- ...seeking an experienced Account Manager to drive client relationships and revenue retention. The role demands strong SaaS expertise and negotiation skills to manage renewals and identifying growth opportunities. The ideal candidate has 3+ years in account management, a...Remote job
$130k - $150k
...management platform is seeking an Account Manager to foster strategic customer relationships and drive business outcomes. The ideal candidate... ...in B2B account management, a proven track record in retention and expansion, and strong communication skills. Duties include...- ...looking for a Client Partner in New York, responsible for driving strategic sales and managing relationships with major banking clients.... ...ability to influence senior executives. The position offers a dynamic opportunity in a growth-focused environment. #J-18808-Ljbffr Brillio
- ...Partner to provide maternity leave coverage. The role requires leading a high-value client portfolio and forging strategic partnerships while driving revenue growth. Candidates should have 5-7 years of experience in digital advertising or sales, with strong leadership and...Remote jobContract work
$130k - $140k
...for a Senior Manager, Account Executive based in New York, NY. The ideal candidate will drive business growth, maintain key retail partnerships, and implement strategic initiatives to enhance performance. With 5-7+ years of relevant experience, the role demands strong...- ...Regional Strategic Growth Leader Retail Mortgage Banking | Federal Charter Bank A well-capitalized Federal Charter Bank is seeking a Regional... ...and execution rhythms Build a strong leadership bench and succession pipeline within the region Ideal Background Current, hands...
- ...seeking an executive in New York, NY to lead strategic relationships with major advertisers... ...media, a proven track record of revenue growth, and exceptional communication skills. Responsibilities... .... If you're a results-driven leader with deep media expertise, this position...
- Nashville Public Radio is seeking a driven individual to lead strategic sales across Technology and B2B sectors, delivering substantial revenue growth. This role requires 8+ years of experience in media sales, solid consultative selling skills, and strong relationships...
- Fortive is looking for an experienced Customer Success Manager based in New York to lead proactive... ...skills and the ability to build strategic partnerships with clients. The ideal candidate... ..., renewing contracts, and supporting growth initiatives. Competitive compensation...
- Adyen is seeking a Strategic Growth Manager for Agentic Commerce in New York. This role focuses on defining and executing the Go-to-Market strategy for AI-driven payment processes. The successful candidate will collaborate with leadership and assist major enterprises in...
- ...performance. This role involves designing and executing revenue growth opportunities while collaborating with cross-functional teams... ...and seven years of relevant experience. Candidates will provide strategic insights and manage relationships with key stakeholders. The position...Local areaFlexible hours
$116k - $216k
...States. Job Summary As a leader in the Commercial Bank... ...& Ventures Team, the Strategic Planning Leader will... ...of market dynamics, customer needs, product capabilities... ...sustained business growth. The leader will own a... ...execution Define success metrics and key performance...Full timeWork experience placementBank staffH1bWork at officeRemote workWork visaFlexible hours3 days per week$100k - $130k
VENUM seeks a CRM Lifecycle & Retention Manager to enhance customer retention and revenue growth through strategic Email and SMS channels. This role combines brand marketing with e-commerce effectiveness, focusing on customer communications and personalized marketing strategies...$110k - $120k
Cutover is seeking a Strategic Business Development Manager to bridge business development and customer success. This role focuses on building relationships with key Cloud providers... ...us to make a significant impact on our growth and the adoption of our innovative platform...Remote job- Icehouseventures is seeking a Senior Partner Manager to lead strategic partner relationships and drive revenue growth. The role requires over 7 years of experience in partnerships within a B2B SaaS company, with expertise in managing significant ARR deals. Key responsibilities...Work at office
- Genpact LLC in New York is seeking a Lead Client Partner to collaborate with executive teams and drive strategic growth initiatives. You will optimize processes and deliver insights that inform decision-making while fostering relationships with stakeholders. This role...
$125k - $235k
A leading AI-driven communication platform is seeking a Customer Success Manager to oversee account retention and growth. The role demands 5+ years of B2B SaaS experience and includes responsibilities such as designing onboarding programs, managing customer health, and...Work at office- A financial services provider in Pennsylvania is seeking a Commercial Market Executive responsible for driving revenue growth through strategic client acquisition and enhancing community relationships. The candidate will lead a team, develop new banking relationships,...
- ...seeking a Head of Partnerships to drive strategic alliances and business development initiatives... ...key partnerships that enhance company growth and market position. Applicants should... ..., and a proven history in building successful partnerships. FundWell offers generous paid...
- Quest Diagnostics Incorporated is seeking a Manager for Corporate Business Development to oversee strategic growth initiatives through partnerships and innovative commercial opportunities. Ideal candidates have 6-8 years of experience in corporate business development...
$140k - $180k
Kinder's is seeking a Senior Manager, Business Development for Kroger & Harris Teeter, responsible for driving profitable growth through strategic partnerships and data-driven decision making. The ideal candidate has 10+ years of CPG sales experience, strong analytical...
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