Administrative Clerk III (HHS)

Salary: $21.68 - $29.33 Hourly
Location : Elkhorn, WI
Job Type: Full-time
Job Number: 2026-00071
Department: Health & Human Services
Division: Family Wellness & Preservation
Opening Date: 06/09/2026
Closing Date: 6/16/2026 11:59 PM Central


An Equal Opportunity Employer

Position Summary


This position is responsible for providing clerical and administrative support to the Family Wellness and Preservation division, including direct interactions with clients, vendors, staff, and division leadership. This position also serves as the representative payee for processing and reconciling child trust accounts.
SUPERVISION

This position has no supervisory responsibilities

SCHEDULE
Division: Family Wellness & Preservation
Days: Monday - Friday
Work Hours: 8:00 am - 4:30 pm
Hours Per Shift: 8
Shifts Per Pay Period: 10
Position FTE: 1.00

Applications are being accepted from current County employees as well as members of the public.

Essential Duties and Responsibilities
This job description reflects management's assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned.
Assist in quality control efforts. Monitor, verify and audit records and other materials to ensure compliance with State, Federal, county and departmental documentation requirements. Recommend revisions as needed to support best practice standards.


Process all invoices and purchase orders and submit to Accounts Payable for payment or process payment with County issued p-card.


Assist with contract development in the areas of provider information requests, including licenses, proof of insurance, and general information, and update internal documentation accordingly.


Act as the division's gift card custodian, responsible for purchasing, tracking, and submitting documentation as needed.


Provide administrative back-up support for division and agency staff as needed.


Compose, type, and distribute routine correspondence and reports.


Support with the planning and execution of the division's outreach activities and events with clients and the community.


Communicate information to consumers, internal staff, external providers, State database systems, stakeholders and other individuals.

Collect, verify and enter data information into various databases to ensure that program and funding requirements are met. Enter and route referrals received into the electronic database. Create spreadsheets to track program data as indicated.


Coordinate with division supervisors on scheduling time-sensitive court hearings and assist staff with all necessary e-filing requirements.


Assist in the tracking of identified division/program target measures. Provide quality assurance and statistical reports to program leadership.


Assist with the ordering and printing of program forms, policies and procedures, training manuals, informational brochures, program materials, and other items as needed.

Scan, file, and organize legal, medical record, and case documents.


Create and maintain paper and electronic filing systems for records, correspondence, and other material.


Serve as the representative payee for child trust accounts, including documentation and processing of payments issued and received and reconciliation of account balances in the electronic systems. Provide back-up on an as needed basis to the main representative payee overseeing the behavioral health adult client accounts.

Create and distribute various reports and correspondence for the division including but not limited to certifications, newsletters, memorandums, calendars, and event schedules.

Conduct necessary Caregiver Background Checks for all vendors, volunteers, and guardians to remain in compliance with state and federal guidelines.

Make travel arrangements for division staff. Prepare travel documents and arrange hotel confirmations and payments.

Participate as a member on the department sweep team for emergency preparedness, assuring that assigned area is clear during weather alerts, 911 incidents, and other times the team is activated.

Demonstrate a commitment to county safety and risk management efforts.

Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
High school diploma or equivalent plus one additional year of formal preparation and two to three years of relevant prior experience. Proven experience in ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals as well as ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Knowledge of Trauma Informed Care Principles is essential.


Certificates, Licenses, Registrations
Wisconsin Notary Public Commission


Interactions & Communication
Responds to requests and initiates contacts to exchange basic or general information with others.


Decision Making
This position has authority to make decisions that are within general procedures and protocols; supervision is available as required or requested. These decisions directly impact performance in the job and/or the work unit within a department and information is provided to others for their decision making.


Thinking & Problem Solving
In relation to established procedures, protocols and policies of the county, challenges of this position tend to be routine and primarily related to procedure and process issues.


Tools and Equipment Used
Telephone FAX Machine Personal Computer/Printer/Scanner
Typewriter Copy Machine Calculator
WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.
PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to walk; sit; use hands to finger, handle or feel; and reach with hands and arms. The employee frequently is required to talk or hear. The employee is occasionally required to stand; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision and color vision.
Selection Process

TO INCLUDE:
Formal Walworth County Electronic Application
Education & Experience Review
Oral Department Interview
Reference Check
Background Check
Post Offer Physical Exam
Drug Screen

Other job related tests may be required.
WALWORTH COUNTY EMPLOYEE BENEFIT SUMMARY
H - Non-Represented Hourly Employees
BARGAINING UNIT: Non-Represented Hourly Employees Hired on or after January 1, 2012


DATE: January 1, 2019


EMPLOYMENT STATUS: All employees of Walworth County are at-will employees.


BASIS OF PAYMENT: You are paid for actual hours worked plus pay for any accrued benefit time for which you are eligible. You are eligible for overtime or compensatory time in accordance with provisions of the Fair Labor Standards Act.


SCHEDULED TIME OFF: Accrued based on straight-time hours paid each pay period. All accrued scheduled time off hours are available for use, subject to approval of your supervisor. As a full-time employee you earn scheduled time off (pro-rated for part-time) equivalent to the following:

10 days per year after 1 year of Walworth County Service
15 days per year after 5 years of Walworth County Service
20 days per year after 15 years of Walworth County Service
PERSONAL TIME OFF: Employees will receive 64 hours of personal time off as a lump sum at the beginning of each year (pro-rated for part-time and newly-hired employees). At the end of each calendar year, an employee may request to move remaining personal time off hours to the extended sick leave bank. If no request is made, any remaining hours shall be paid out on the employee's last pay date of the calendar year.


EXTENDED SICK LEAVE BANK: Used for time off of work for more serious health conditions that require three or more consecutive days off or when on an approved leave of absence.


HOLIDAYS: Ten paid holidays each year. As a part-time employee, you receive pro-rated holiday pay based on your positions budgeted FTE.


INSURANCE: Employees hired into a .75 FTE or higher position are eligible for Health, Dental, Life, Vision, Short-Term Disability and Long-Term Disability insurance benefits on the first of the month following 30 days of service provided you complete enrollment forms within 30 days of hire. Employees hired into a .50 FTE or higher position are eligible for all benefits listed below except Health insurance. Employees hired into a .49 FTE or less position are eligible to participate in Short-Term Disability only.
Health Insurance: You can choose Tier 1 or Tier 2. Tier 1 is a standard co-pay plan. Tier 2 is a High Deductible Health Plan (HDHP) with a Health Savings Account (HSA). The County will contribute an amount approved by the County Board, payable as a lump sum to your HSA for Tier 2. You may also elect to contribute to your HSA up to the IRS maximum. You may elect either family or single coverage. The monthly premium will be split between the County and the employee.


Dental Insurance: You may elect either family or single coverage. The county shall pay 100% (single or family) of the premium for a full-time and 50% (single or family) of the premium for a part-time employee enrolled in dental insurance.


Life Insurance: The County provides you with term life insurance in an amount equal to $25,000. You have the option of purchasing additional coverage for yourself, spouse, and/or dependent children.


Short-Term Disability Insurance: The County provides you with Short-Term Disability Insurance with premiums paid by the employer.


LTD Insurance: The County provides you with Long-Term Disability Insurance. The monthly premium is 0.83% of your insured monthly wages. The County shall pay 67% of the premium & employee shall pay 33% of the premium.


Vision Insurance: You may elect to participate in Vision insurance. The employee electing coverage shall pay 100% (single or family) of the premium for vision insurance.
WISCONSIN RETIREMENT: You are covered under the Wisconsin Retirement System if you are expected to work a minimum of 1200 hours per year for a period of one year or more. The WRS provides you with separation, disability or retirement benefits upon termination. The payment is split between the county and employee, as prescribed by state law. Employees expected to work less than 1200 hours per year will not receive this benefit.


EDUCATIONAL ASSISTANCE: After completing 6 months of employment, you are eligible to participate in the Educational Assistance Program and receive partial reimbursement for tuition upon completion of approved courses.


TAX-SHELTERED BENEFITS: You may elect to participate in the following tax-sheltered benefits:

Deferred Compensation (S457 plan)
Medical Spending Account (S125 plan)
Dependent Care Plan (S125 plan)
Health Savings Account (S223 plan)
WORKERS COMPENSATION: You are covered by Workers Compensation for any illness or injury arising out of your employment. Medical expenses and compensation for lost time are paid from the workers' compensation plan. In addition, the County will supplement the workers' compensation lost-time payment for up to 1 year, making you whole on a "net-check" basis.


DIRECT DEPOSIT: You are required to participate in direct deposit of your paycheck to a banking institution of your choice.


EMPLOYEE ASSISTANCE PROGRAM: You and your family are encouraged to use the Employee Assistance Program for help in addressing confidential family and financial matters. EAP services are provided through Curalinc. Please call View phone number on click.appcast.io for help.


BEREAVEMENT LEAVE: You will receive pay for up to 3 days for the purpose of bereavement over the death of your spouse, child, step-child, parent, step-parent, brother, sister, grandparent, grandchild, mother-in-law, father-in-law, or other member of the immediate household (excluding renters).


You will receive up to 1 day of pay for the death of your brother-in-law, sister-in-law, son-in-law, daughter-in-law, aunt, uncle, niece or nephew.


JURY DUTY: Your regular wages will be made-whole for any time you are required to serve on jury duty.


MILITARY LEAVE: Your regular wages will be made-whole for up to two weeks for you to meet your annual two-week reserve duty obligation. Extended military leaves are provided in accordance with state and federal laws.


LEAVE OF ABSENCE: You are required to request a leave of absence in writing and a minimum of 15 calendar days prior to your expected absence. All leaves are subject to approval of the Human Resources Department and are at the discretion of the County's representative, except as otherwise required by law. Under emergency situations, the leave papers must be submitted within 5 days after the absence begins. Periods of absence less than 5 days may be approved by your department head.
Note: This Summary provides only a brief outline of your benefits. All benefit terms and conditions are subject to the specific provisions of plan documents, policies, and/or legal rules and regulations. These benefits are subject to change from time to time by action of the County Board and/or Human Resources Committee.
01


Please indicate below your highest level of education completed.

• No High School Diploma/GED
• High School Diploma/GED
• Some College/Tech School
• Associate's Degree
• Bachelor's Degree
• Master's Degree
• Doctoral Degree

02


Please indicate what area your degree, if any, is in.
03


Briefly detail your relevant experience.
Required Question