Business Development Representative (BDR)

Business Development Representative (BDR)

Austin, Texas, United States

Company Overview: Sustainment is an AI-native software platform that helps US-based manufacturers easily find and work with the critical suppliers they need to build and manage their supply chains. Our vision is to reimagine American manufacturing as a hyperconnected, secure, and resilient ecosystem of local and regional suppliers who can more easily connect, interact, and do business with the industry and government customers that rely on them. We are a dual-use technology platform that supports both DoD and commercial customers in pursuit of our vision.

Our mission: Mobilizing American Manufacturing.

We're hiring a Business Development Representative who loves the phone. You'll be the first voice American manufacturers hear from Sustainment calling procurement, supply chain and operations leaders at OEMs, opening conversations, and booking the meetings that fuel our growth. If you're a hunter who gets energy from a full call block, wants to win, and asks "why?" until you understand a buyer's world, read on.

Why now

Commercial supply chain teams still find, qualify, and buy from suppliers through spreadsheets, email, and pay-for-placement directories, a gap no existing software category was built to close. Sustainment is defining that category, the System of Action for modern supply chains, using AI and a verified network of more than 120,000 American manufacturers to turn sourcing into action. Our BDRs are on the front line of scaling our go-to-market and building the pipeline that shapes our growth.

Who you'll be calling

You'll call procurement, supply chain and operations leaders at manufacturers, primarily OEMs in industrial manufacturing and aerospace & defense. Titles include VP and Director of Supply Chain, Procurement and Purchasing Managers, Buyers, Sourcing Engineers, and Operations leaders.

Manufacturing runs early, and so do you. Our buyers are often at their desks before the first shift meeting and in back-to-back fires by mid-morning. The best connect rates come early, so you'll own a morning call block and be dialing when they pick up, think 7:30 a.m. local time for the territory you're calling. If an early start sounds like an advantage rather than a sacrifice, you'll fit right in.

What you'll do

• Own the phones. Run high-volume outbound call blocks every day into target manufacturing accounts. Cold calling is the core of this job, not a side task.
• Open doors. Start real conversations with procurement and supply chain leaders, uncover their sourcing pain, and book qualified meetings for our Account Executives.
• Hunt for new logos. Work target account lists, find the right people inside each manufacturer and business unit, and keep going until you're in.
• Run multi-channel sequences. Pair calls with personalized email, LinkedIn and voicemail to stay in front of busy buyers. Be creative to get the conversation.
• Do your homework. Research accounts and triggers, such as new programs, supplier disruptions, reshoring moves and leadership changes, and tailor your message to each persona and their industry's pain points so every call is relevant.
• Qualify with curiosity. Ask sharp questions about RFQ volume, supplier risk, cost pressure and current tools, then hand off clean, well-documented opportunities.
• Keep the CRM honest. Log every activity and outcome in Nooks/HubSpot so the team can see what's working.
• Bring back the market. Share what you hear on the phones, such as objections, competitors and new pains, with Sales, Marketing and Product.
• Hit and beat your numbers. Own weekly activity goals (calls, emails, meetings booked) and monthly pipeline targets.

Who you are

• You love the phone. You'd rather make the call than write another email. A full dial block energizes you, and a "no" just means you're closer to a "yes."
• You're a hunter. You go after new business with urgency, persistence and grit. Gatekeepers, voicemail and objections don't slow you down.
• You're ambitious. You want to win, and you want to grow into an AE seat, a leadership role, or whatever comes next. You set goals above quota.
• You're curious. You want to understand how a part gets sourced, why a supplier failed, and what a buyer's day really looks like. Good questions are your best tool.
• You're excited about AI. You want to see how it solves real problems for manufacturers.
• You're coachable and competitive. You ask for feedback, listen to your own calls, and get a little better every week.
• You care about the mission. Helping American manufacturers compete matters to you.

What you'll bring

• 2+ years as a BDR, SDR or in another sales role, B2B SaaS preferred
• Proven comfort with high-volume cold calling and a track record of hitting goals
• Comfortable selling into mid-market accounts with multiple stakeholders and longer sales cycles
• Clear, confident communication on the phone and in writing
• Strong organization and time management across many accounts at once
• Experience with sales engagement and CRM tools such as ZoomInfo, Nooks and HubSpot
• Willingness to start early to match our buyers' schedules

Nice to have

• Exposure to manufacturing, supply chain, procurement, industrial distribution or aerospace & defense
• Experience selling B2B SaaS or AI products
• Military service or a veteran background
• Bachelor's degree, or equivalent experience

What we offer

• Compensation: Quota-carrying role with a competitive base salary, uncapped commission and an OTE structure.
• Hands-on coaching: Call reviews, playbooks, and training on manufacturing, procurement and our AI platform.
• Ground-floor impact: Join during a breakthrough growth stage and help define how a new category goes to market.
• Work that matters: Help rebuild American manufacturing alongside a veteran-led, mission-driven team.

Sustainment offers a competitive benefits package for full time employees including medical, dental, vision, paid time off, company holidays, and 401K matching.

Sustainment is proud to be an equal opportunity employer. We provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, veteran status, or any other protected class.

Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.