Customer Service Representative
Ecommerce Retail Company
Job Description
Job Description
Sales & Customer Service Representative
About Us
We are a fast-growing leader in the wellness and recovery industry, specializing in premium cold plunge systems, water chillers, saunas, and recovery equipment. As demand continues to grow, we're looking for a motivated Sales & Customer Service Representative to join our team and help deliver an exceptional customer experience.
Position Overview
This is an in-office position focused on customer service, lead follow-up, and sales. The ideal candidate is energetic, personable, confident on the phone, and enjoys helping customers find the right solutions. If you have experience in sales, customer support, or e-commerce and thrive in a fast-paced environment, we'd love to hear from you.
Responsibilities
• Answer customer inquiries via phone, email, text, and live chat
• Follow up with leads and assist customers throughout the buying process
• Provide product recommendations based on customer needs and goals
• Process orders, returns, warranty claims, and customer requests
• Maintain accurate customer records within CRM systems
• Build strong customer relationships and deliver exceptional service
• Assist with sales promotions and customer outreach campaigns
• Help achieve team sales and customer satisfaction goals
Requirements
• 2+ years of customer service, inside sales, or sales experience
• Excellent verbal and written communication skills
• Strong phone skills and confidence speaking with customers
• Organized, detail-oriented, and dependable
• Comfortable using CRM systems, Shopify, Google Workspace, and Microsoft Office
• Positive attitude and strong work ethic
• Ability to work on-site Monday through Friday
Preferred Qualifications
• Experience in e-commerce, wellness, fitness, or health-related industries
• Familiarity with cold plunge, recovery, or wellness products is a plus
What We Offer
• Competitive pay plus performance incentives
• Career growth and advancement opportunities
• Employee discounts on wellness products
• Supportive and team-oriented work environment
• Stable, growing company with long-term opportunities
Schedule
Monday – Friday
9:30 AM – 6:00 PM
30-minute lunch break
To Apply
Please submit your resume along with a brief introduction outlining your sales and customer service experience and why you would be a great fit for our team.
$20.75 - $29.47 per hour
...Call Center Representative I Title: Call Center Representative/Call Agent I Location: Fountain Valley Department: Navigation Center... ...Patients, Families, Providers and Colleagues. Prioritize service and customer experience within each interaction. Ensure unforgettable...SuggestedFull timeWork at officeRemote workWork from homeShift workMemorialCare Health System
Fountain Valley, CA3 days ago$21 per hour
...Customer Service Representative – Call Center Operations Hourly Range: $21/hr (self advance to $24/hr) This role supports customers through timely, accurate, and professional service in a fast-paced call center environment. As a Customer Service Representative, you will...SuggestedHourly payMonday to FridayCR&R Incorporated
Stanton, CA3 days ago- ...Customer Service Representative We work with many large corporations such as Boeing, AT&T, Exxon Mobil, Nabisco, etc., almost every company across every industry. Our primary function within these entities are to service their staff and ensure that they understand their...SuggestedRemote workFlexible hours
Morphius Corp
Garden Grove, CA2 days ago $19 - $22 per hour
...Comfort Since 2013 At Home Comfort USA , we've built a legacy of trust and excellence in residential HVAC services. Our commitment to quality and customer satisfaction is matched only by our dedication to our team. When you join Home Comfort USA , you're not just...SuggestedWork experience placementHome Comfort USA
Anaheim, CA2 days ago- ...Job Description Job Description We are looking for a Customer Service Representative to support member enrollment operations for a healthcare organization. This Long-term Contract position focuses on delivering responsive service, reviewing enrollment information for...SuggestedLong term contractFull timeWork experience placementWork at office
- ...Job Description Job Description We are looking for a Bilingual Korean/English Customer Service Representative to join a healthcare organization in Westminster, California on a Contract basis. This role supports members and prospective members by addressing pharmacy...Full timeContract work
- ...Job Description Job Description We are looking for a Customer Service Representative to support members with pharmacy benefit questions and service needs for a Contract position based in Westminster, California. In this role, you will deliver responsive assistance...Full timeContract work
- ...ITS) market, specializing in revenue and services management solutions for the... ...facilitates the high-volume transactions, customer operations, and data analytics required... ...The order of the duties listed does not represent the importance and/or percent of time dedicated...Full timeWork at officeMonday to FridayFlexible hours
ViaPlus by VINCI Highways
Anaheim, CAmore than 2 months ago - Description Experienced Customer Service Representative Bring Your Passion for Customer Service to Select. Looking for a company that values your experience and offers the opportunity to advance? Then Select may be the next stop along your career path. We are NOW HIRING...Weekly payWork at officeImmediate start
Select Staffing
Santa Ana, CA16 days ago - TIMEPROOFUSA is seeking an Inside Sales/Call Center Representative to be the voice of the company, connecting with homeowners... ...selling, just genuine conversations. You will educate customers on how our roofing services protect and enhance homes, meet daily KPIs, and grow...
- ..., and paper printing. We are passionate about quality and innovation, and we are looking for a driven, high-performing Customer Service Representative to join our team. We are seeking a customer-oriented professional with a deep understanding of e-commerce support and...Hourly payLocal area
Ultimate Image Printing
Santa Ana, CAa month ago $22 - $25 per hour
We are seeking a Customer Service Representative to join our team and provide top-tier support to our customers. This role involves managing a high volume of customer inquiries, processing orders, and ensuring a seamless experience from order placement to delivery. If you...Hourly payPermanent employmentTemporary workWork experience placementLocal areaShift workAnaheim, CAa month ago$42k - $52k
...AWP Safety is a rapidly growing national safety services provider committed to protecting our customers’ people, businesses, and time. AWP Safety is America’s Traffic Control Leader, representing nearly every major public utility: electric, gas, and telecommunications...Full timeLocal areaFlexible hoursAWP Safety
Santa Ana, CA10 days ago$17 - $20 per hour
...ELIGIBLE FOR RAISE AFTER EVERY 60 SHIFTS COMPENSATION $17.00-$20.00/hour Part-time, hourly SUMMARY As a Customer Service Representative, you will serve as the main contact for the public swimmers and the families participating in the Premier Swim programs...Hourly payPart timeLocal areaShift workWeekend workDay shift3 days per weekWeekday workPremier Aquatics
Orange, CAa month ago$23 - $27 per hour
...Job Description Job Description Job Title: Customer Service Representative Location: Irvine, California Industry: Luxury Hospitality Pay: $23 - $27 / hour Benefits: This role is eligible for medical, dental and vision. Job Description: We are...Local areaAddison Group
Orange, CAa month ago- ...technology, and community. Behind every successful coaching relationship is the right match between client and coach. Our Coaching Services team plays a critical role in making those connections happen. THE ROLE We’re looking for a Client Placement Specialist who...Casual workWork at officeImmediate startNight shift
FERRY INTERNATIONAL LLC
Santa Ana, CA2 days ago - ...off Date posted: November 14, 2025 Job description: Job Title: Customer Relations Specialist Location: Westminster, Orange County CA Company: Family Choice Management Services (FCMS) About Us: Family Choice MSO's mission is to provide comprehensive...Full timeWork at office
Family Choice Aco LLC
Westminster, CAa month ago - Customer Service Representative Dubya USA | Orange, California Help Riders Get Back on Two Wheels. At Dubya USA, customer service is about much more than answering phones. It’s about helping riders find the right wheel set for race day. Helping a dealer solve a problem...Full time
Dubya USA
Orange, CA11 days ago $19.5 - $22 per hour
...commercial builders everywhere, pairing the personalized service of a local stonemason with the large-scale capabilities of... ...-fabricated countertops and vanity tops. Position: Customer Service Representative Responsibilities: Handle VIP account orders, delivery...Work at officeLocal areaBest Cheer Stone
Anaheim, CA10 days ago- ...Job Description Job Description Customer service representative job duties will consist of: Entering sales orders; Answering phone calls and attending to customer inquiries; Monitoring emails and responding timely to customer requests; Working with vendors...
Apollo Printing & Graphics
Anaheim, CAa month ago - ...duties as necessary. Receives complaints of poor or inadequate service and determines action to be taken. Traces missing files.... ...combination of relevant experience and education required. Previous customer service experience required Healthcare experience highly...Work at office
KPC GLOBAL MEDICAL CENTERS INC.
Santa Ana, CAa month ago - ...Center Agent positions that will be responsible to: Answer calls in an efficient, courteous and accurate manner, while assessing customer needs and offering solutions; Demonstrate the desire to make customer's travel not only superior but memorable; Quickly identify and...Currently hiring
- ...Customer Service Representative Required Skills & Experience: 1-2 years of experience working in a call center with inbound calls (50+ calls a day) High School diploma or GED Good communication and personality Ability to type at least 36 WPM Adaptable and...Work at office
$23 per hour
Call Center Representative ITitle: Call Center Representative I PD Location: Fountain Valley Department: Navigation Center Status:... ...Patients, Families, Providers and Colleagues. Prioritize service and customer experience within each interaction. Ensure unforgettable guest...Daily paidWork at officeRemote workMonday to FridayFlexible hoursShift workWeekend work$1,000 - $3,500 per month
...Office Representative As an office representative for Jose Gutierrez Insurance Agency your... ...s public image and cultivates existing customer relations. Your cross-functional campaigns... ...team, our insurance products/financial services, and the good we offer to our community...For contractorsWork at officeJOSE GUTIERREZ
Anaheim, CA3 days ago$110k - $130k
...Pall Corporation thrives on helping our customers solve their toughest challenges. Our... ...makes everything possible.The Key Account Representative (GAR) is responsible in managing... ...Sales & Commercial Operations / Customer Service to serve assigned customer(s) and identify...Full timeRemote workWork from homeFlexible hoursDanaher Corporation
Anaheim, CA5 days ago$21.43 - $28.95 per hour
...integrity, mutual respect, student learning, service, responsiveness, innovation, diversity,... ...outbound dials and provide outstanding customer service to prospective students, fellow... ...as a Call Center, Customer Service Representative, receptionist, or office related...Part timeWork at office$23 - $25 per hour
...2, w e are humbled by the long-term relationships with our customers, earned through the packaging solutions we offer, including... ...fulfillment of custom and stock packaging Your Role Customer Service Representative (Level I ) Shift and Hours : Monday-Thursday: 7:00am-3:30pm...Hourly payShift work- ...call on the phone and walk in the front door Establish working relationships with clients, potential clients, and companies we represent on the phone, email, and on paper Support teammates with follow-up for clients and prospects Promptly respond to client needs...Work at officeLocal areaMonday to FridayAfternoon shift
AALI - Orange, CA
Orange, CAa month ago - This position requires an individual who can provide exceptional customer service according to G&M corporate standards and instruction from management. Someone who has the ability to multitask and is comfortable working as part of a team to create an overall friendly,...All shiftsShift workNight shift
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Service Representative. Be the first to apply!
- customer service administrator Garden Grove, CA
- logistics customer service representative Garden Grove, CA
- client experience specialist Garden Grove, CA
- client service officer Garden Grove, CA
- customer service officer Garden Grove, CA
- member service representative Garden Grove, CA
- customer service expert Garden Grove, CA
- customer support agent Garden Grove, CA
- airline customer service agent Garden Grove, CA
- customer service specialist Garden Grove, CA