Senior Analyst

Sr Analyst Cloud Supply & Demand Operations

The team serves as the operational backbone for cloud account execution, ensuring forecast integrity, clean purchase order coverage, accurate backlog and inventory positioning, and timely execution across a fast-moving, high-volume environment.

Role Summary: The Sr Analyst Cloud Supply & Demand Operations is a senior, hands-on execution and analytics role supporting large CSP accounts. This role represents an up-level from Analyst II and is designed for an individual who can operate independently, manage complex and often unclean datasets, and support variable-capacity customer environments. The Sr Analyst partners closely with senior Account Managers and cross-functional stakeholders to manage end-to-end supply and demand execution, provide advanced analytical insights, and proactively identify execution risks across short- and long-range planning horizons. This role aligns to Job Code 2915_USA BA Sr Analyst (P3).

Key Responsibilities:

• Advanced Tactical Execution & Account Support
• Serve as the primary operational execution partner to senior Account Managers for large, high-volume CSP accounts.
• Independently manage day-to-day execution across backlog, forecast updates, purchase order reconciliation, CTU tracking, shipment alignment, inventory positioning, and exception management.
• Own complex execution workflows with minimal supervision and proactively identify gaps, risks, and misalignment.
• Demand & Supply Analytics
• Analyze historical trends, customer forecasts, and demand signals to support accurate supply planning.
• Support execution and planning across extended operational horizons, including forward-looking and scenario-based analysis.
• Translate incomplete, inconsistent, or unclean datasets into actionable insights for Account Managers and leadership.
• Operational Reporting & Data Integrity
• Develop, maintain, and validate operational reports, scorecards, dashboards, and KPIs supporting Cloud execution.
• Ensure accuracy and consistency across forecasting, backlog, purchase orders, inventory, and shipment reporting.
• Drive continuous improvement in reporting logic, assumptions, and data hygiene.
• Escalation Management & Cross-Functional Partnership
• Lead data preparation, root-cause analysis, and recommendation development for customer and internal escalations.
• Partner cross-functionally with Sales, Production Planning, Logistics, Finance, and Revenue Operations to resolve execution issues.
• Clearly communicate risks, trade-offs, and execution status to stakeholders at multiple levels.
• Role Progression & Organizational Impact
• Serve as a senior execution resource within the Cloud operations team.
• Contribute to standardization and documentation of best-in-class Cloud operational processes.
• Act as a feeder role for future Account Management or advanced operational leadership positions.

Qualifications Required:

• Bachelor's degree in Business, Supply Chain, Data Analytics, or a related field.
• 57+ years of experience in supply chain, operations, analytics, or a similar fast-paced, complex environment.
• Demonstrated ability to operate independently and manage complex, high-volume datasets.
• Strong analytical, organizational, and communication skills.

Preferred:

• Experience supporting cloud, hyperscaler, or large technology customers.
• Exposure to variable capacity planning models and long-range operational execution.
• Advanced proficiency in Excel and data visualization or reporting tools.

Systems & Tools:

• ERP Systems: SAP (S/4HANA), Oracle, JD Edwards (JDE)
• Planning Tools: Anaplan, JDA, Demantra, E2Open
• Analytics & Reporting: Advanced Excel, Power BI, Tableau, SQL
• CRM & Collaboration: Salesforce, SharePoint, Microsoft Teams

Benefits:

• Medical, Vision, and Dental Insurance Plans
• 401k Retirement Fund