Credit And Collections Specialist

Job Description

The Credit and Collections Specialist manages customer receivables, supports credit management activities, and delivers high-quality customer service while ensuring timely collection of outstanding balances. This role works closely with customers, sales teams, and credit managers to resolve account issues, release credit holds, and support credit risk management across a defined territory.

Responsibilities

• Collect customer receivables across the organization and ensure timely payment of outstanding balances.

• Assist customers with account inquiries and troubleshoot account balance issues in a professional and efficient manner.

• Support the credit management team by providing consistent coverage for credit-related matters during company business hours.

• Assist in reviewing and releasing credit holds in alignment with established credit policies and risk guidelines.

• Develop and maintain strong relationships with customers while balancing effective collections with excellent customer service.

• Partner proactively with sales associates to coordinate collection efforts and resolve customer account issues.

• Collaborate across the organization to communicate account status, credit concerns, and collection activities.

• Provide documentation and support for state and local sales tax audits, ensuring accuracy and timely responses.

• Set up new customer accounts accurately in the system and ensure proper credit and account configurations.

• Work in tandem with another Credit and Collections Specialist, sharing responsibilities and, after training, managing an assigned collections territory to avoid overlap.

• Utilize the ERP system and Excel to extract, review, and organize account and receivables data for reporting and analysis.

• Apply knowledge of credit laws, regulations, and credit risk management tools when handling customer accounts and collection activities.

Job Type & Location

This is a Contract position based out of Minneapolis, MN.

Pay and Benefits

The pay range for this position is $24.04 - $28.84/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Minneapolis,MN.

Application Deadline

This position is anticipated to close on Jul 13, 2026.

About Aston Carter

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® Platinum Award winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email View email address on click.appcast.io (%View email address on click.appcast.io) for other accommodation options.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.