Talent Acquisition Operations Specialist

Role Description

The Talent Acquisition Operations Specialist plays a critical role in ensuring a seamless hiring experience for candidates and internal stakeholders. This role is responsible for managing the offer letter creation process, supporting candidate onboarding, and overseeing the contingent worker (CWR) conversion process. The ideal candidate is detail-oriented, highly organized, and passionate about delivering exceptional operational support within a fast-paced talent acquisition environment.

What you’ll do on a typical day:

• Generate accurate and timely offer letters in alignment with company policies and compensation guidelines
• Collaborate with recruiters and HR partners to ensure offer details are complete and compliant
• Maintain templates and documentation to support consistency and compliance across offer letters
• Facilitate onboarding activities for new hires, ensuring all required documentation and system entries are completed
• Partner with Recruiter to troubleshoot onboarding issues
• Monitor onboarding progress and follow up on outstanding tasks or documentation
• Serve as the primary point of contact for managing the conversion of contingent workers to full-time employees
• Coordinate with recruiters, hiring managers, and HR to ensure compliance and visibility
• Maintain accurate records and documentation in the applicant tracking system (ATS) and other HR platforms
• Identify process improvement opportunities and contribute to the development of SOPs and training materials
• Ensure compliance with internal policies, employment laws, and data privacy regulations

Qualifications

• 1 year of experience in talent acquisition operations, HR coordination or related field
• Strong attention to detail and ability to manage multiple priorities
• Excellent communication and interpersonal skills
• Proficiency in ATS platforms (e.g., Workday, SuccessFactors, or similar) and Microsoft Office Suite

Requirements

• Associate degree or equivalent related work or military experience
• Positive, can-do attitude; willingness to contribute ideas and expertise
• Ability to work independently and in a team environment
• Ability to maintain a high level of confidentiality

Benefits

• Competitive compensation
• Generous benefits package, including full health insurance (medical, dental and vision)
• 401(k)
• Life insurance
• Disability and more

Company Description

GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team – energetic, innovative people of all experience levels and talents who make GXO a great place to work.

We are proud to be an Equal Opportunity employer including Disabled/Veterans.

GXO adheres to CDC, OSHA and state and local requirements regarding COVID safety. All employees and visitors are expected to comply with GXO policies which are in place to safeguard our employees and customers.

All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.