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Payment Operations Specialist

Valley National Bancorp

Job Title

Responsibilities include but are not limited to:

  • Process wire transfers in accordance with the department's policies and procedures.
  • Upon identification of any potential AML issues, immediately notify the AML/BSA Department for further instructions.
  • Provide excellent customer service by the timely completion/accuracy in processing wires.
  • Execute daily supplementary funding to the clearing house and resolve any cash liquidity discrepancies.
  • Assist in the completion of the Department's End of Day General Ledger proofs for CHIPS, SWIFT, and Fed.
  • Maintain proper documentation, track, and follow all provided processes and protocols precisely and timely to remain within Regulatory Compliance guidelines.
  • Communicate with branches and other internal departments properly addressing any wire concerns/issues.
  • Resolve all foreign exchange and USD wire transaction investigations such as trade discrepancies, non-receipt of funds, and trade confirmations.

Required Skills:

  • Knowledge of Microsoft Office products (including Outlook, Excel & Word).
  • Knowledge in the Payment Operations working environment and manage business results in alignment with strategic objectives
  • Make sound decisions that incorporate the needs of the customer and the Bank.
  • Strong verbal and written communication skills.
  • Ability to prioritize tasks.
  • Ability to work independently.
  • Ability to interpret a variety of instructions furnished in written or oral form.
  • Excellent interpersonal skills. Strong telephone and communication skills required.

Required Experience:

  • High School Diploma or GED equivalent. Minimum of 2 years of banking or financial experience.

Preferred Experience:

  • Knowledge of Wire Transfers.
Vacancy posted 11 days ago
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