Spa Receptionist
Royal Lahaina Resort
Spa Receptionist
The Spa Receptionist is the first point of contact for all spa guests and plays a key role in delivering an exceptional luxury experience. This role handles reservations, check-ins, check-outs, retail sales, and guest communication with grace, efficiency, and professionalism. The Spa Receptionist ensures a seamless and personalized spa journey while supporting overall spa operations.
Responsibilities:
- Welcome guests warmly, providing an attentive and polished greeting upon arrival.
- Escort or direct guests through their spa journey, ensuring comfort and clarity.
- Anticipate guest needs and respond promptly to requests, preferences, and concerns.
- Provide knowledgeable recommendations on treatments, spa experiences, memberships, and retail products.
- Maintain a calm, luxurious atmosphere in the reception and retail areas.
- Manage all spa bookings, confirmations, modifications, and cancellations with accuracy.
- Maintain a deep understanding of treatment menu offerings, therapist specialties, and treatment durations.
- Optimize the schedule to maximize therapist productivity and guest satisfaction.
- Handle guest check-ins and check-outs efficiently, including payment processing and charges.
- Answer emails, calls, and inquiries promptly and professionally.
- Offer thoughtful product recommendations and assist guests in selecting retail items that suit their wellness needs.
- Ensure retail displays are immaculate, fully stocked, and visually appealing.
- Support monthly inventory counts, restocking, and reporting.
- Promote spa promotions, special packages, and seasonal experiences.
- Communicate guest information, preferences, or special requests to therapists and spa leadership.
- Maintain cleanliness and presentation of the front desk, retail area, and relaxation spaces.
- Assist with locker room or facility needs during peak times (as needed).
- Participate in daily briefings and contribute to a collaborative team environment.
- Handle sensitive guest information with confidentiality.
- Follow all cash-handling policies and financial protocols.
- Maintain knowledge of spa safety procedures and emergency protocols.
- Ensure adherence to brand standards, SOPs, and service guidelines.
Qualifications:
- Previous experience in luxury hospitality, retail, spa, front desk, or concierge roles strongly preferred.
- Exceptional communication, interpersonal, and guest-service skills.
- Strong multitasking abilities and comfort working in a fast-paced, serene environment.
- Proficiency in spa software/POS systems (e.g., Book4Time, SpaSoft, Mindbody, etc.).
- Professional appearance and polished demeanor.
- Flexible availability, including weekends and holidays.
- Warm, gracious, and naturally service-oriented.
- Highly organized, detail-focused, and proactive.
- Confident in recommending services and retail products.
- Able to remain calm, composed, and guest-focused under pressure.
- Team player with a positive, solution-oriented attitude.
Vacancy posted 10 hours ago
Similar jobs that could be interesting for youBased on the Spa Receptionist in San Francisco, CA vacancy
- ...evenings and weekends A strong commitment to customer service A passion for the latest trends in hair and fashion Ability to provide a spa-like experience at the shampoo bowl Makeup artist and/or front-desk experience a big plus Job Description / Responsibilities Assist...SuggestedApprenticeshipFlexible hoursWeekend workAfternoon shift
- ...passion for beauty, wellness, and providing exceptional service? An internationally recognized Aesthetic Plastic Surgery and Medical Spa practice is seeking a dynamic Front Office Coordinator & Administrative Assistant to join our elite team. This role is essential to...SuggestedFull timeWork at officeAfternoon shift
COREY S MAAS MD A MEDICAL CORPORATI
San Francisco, CA2 days ago $28 - $29 per hour
...Beacon Hill Legal is partnering with a confidential, well-regarded litigation firm in San Francisco to identify a Receptionist / Office Assistant for a hands-on opportunity in a fast-paced law firm environment. This role is ideal for someone who is polished, proactive...SuggestedFull timeContract workWork at officeImmediate startBeacon Hill
San Francisco, CA4 days ago- ...for French language and Francophone cultures ! Role Description This is a part-time, on-site Administrative Assistant and Receptionist role based in San Francisco, CA. The Example of tasks Answering phone and emails Greeting in-person patrons Customer...SuggestedPart timeWork at officeFlexible hours
Alliance Française de San Francisco
San Francisco, CA1 day ago - ...Job Description Job Description The Administrative Assistant/Front Desk Receptionist is a key member of a large corporate environment, responsible for managing front desk operations and providing exceptional administrative support. This role involves daily interactions...SuggestedWork at office
Evolve, LLC
San Francisco, CA2 days ago - The Customer Service/accounting clerk position will require the individual to be able to communicate and work well with others and in a team environment. Strong phone ability, you must be able to speak clearly and directly and follow directions. A quick and constant evolving...Work at office
U.S. Trust
San Francisco, CA1 day ago $65k
...Receptionist/Administrative Assistant San Francisco, California, United States ClearView Healthcare Partners is a premier life sciences strategy consulting firm headquartered in Boston, with offices in San Francisco, New York City, London and Gurgaon. Serving clients...Work at office- ...Surgery Scheduler/Receptionist We are a modern, state of the art outpatient surgery center located in the heart of San Francisco. We are in search of a Surgery Scheduler/Receptionist. Responsibilities Opens the Front Office of the Center before first patient...Work at office
Hayes Valley Surgery Center
San Francisco, CA1 day ago $36 per hour
...Our client, a global professional services firm, is seeking a friendly, organized, and highly professional Receptionist to serve as the first point of contact for their office on an as-needed, floater basis. In this dynamic role, you will provide vacation coverage, assist...Permanent employmentContract workTemporary workWork at officeImmediate startFlexible hoursShift workCareer Group
San Francisco, CA4 days ago- ...Services team member, with a focus on membership & guest check-in and relations. Main work zone is at the reception desk and longevity spa area: checking guests in, answering guest questions, managing longevity spa appointments, and ensuring facilities are well presented....
The Portal
Corte Madera, CA10 hours ago - ...Job Description Job Description Summary: The Receptionist, under the direct supervision of the Director o, is the initial point of contact for visitors, new clients, callers and the general public, while providing administrative assistance and support and performing...Work at officeLocal areaImmediate startRelocation
The Friendship House Association of American Indians
San Francisco, CA2 days ago - Berman Skin Institute Front Desk Coordinator Founded by board-certified dermatologist Dr. David Berman, BSI provides medical, surgical, and cosmetic dermatology across Northern California. We combine advanced technology with compassionate care to deliver the best patient...Hourly payWork at office
BERMAN SKIN INSTITUTE
San Francisco, CA2 days ago - ...Beacon Hill Legal is partnering with a confidential litigation firm in San Francisco seeking a Receptionist / Office Assistant. This full-time position requires a polished, proactive individual skilled in managing reception duties and supporting office operations. Key...Full timeWork at office
Beacon Hill
San Francisco, CA1 day ago - " return to Available Positions Medical Receptionist Description Medical Receptionists are responsible for performing various front office duties for physicians and other members of the clinic. This is a great opportunity for professionals with excellent customer...Work experience placementWork at office
JMA HRM
San Francisco, CA2 days ago - ...maintaining receipt logbook, and maintaining/balancing daily cash log Requirements Proven working experience as a medical receptionist and/or medical records clerk, at least one (1) year EMR experience preferred Knowledge of medical office management...Work experience placementPrivate practiceLocal area
California Skin Institute Management LLC
San Francisco, CA2 days ago $22 - $27 per hour
Description Position at Seven Hills Veterinary Hospital Seven Hills Veterinary Hospital is seeking an empathetic and customer service-focused professional to join our growing family as a Client Care Representative . Our progressive, multi-...Temporary workWork at officeFlexible hoursCape Cod Veterinary Specialists
San Francisco, CA2 days ago- Overview BLADERUNNERS Hair Studio is looking for an upbeat and friendly personality to join our team. Responsibilities Provide receptionist duties with strong customer service in a fast-paced environment. Confidently handle difficult situations while maintaining clear...Full timePart time
- ...Services team member, with a focus on membership & guest check-in and relations. Main work zone is at the reception desk and longevity spa area: checking guests in, answering guest questions, managing longevity spa appointments, and ensuring facilities are well presented....
- ...multifamily investment and development company that’s transforming the concept of urban living. Join the revolution. Job Title: Receptionist Exempt (Y/N): No Reports to: Leasing Coordinator SUMMARY Supports the administrative needs of the Leasing Office. Provide...Work at officeImmediate start
- ...Salon is a fun and lively salon in Pacific Heights and we are seeking enthusiastic team players! The positions available are salon receptionist, and assistant. We are dedicated professionals that are passionate about hair and our clients. Qualifications/Requirements Salon...Weekend workAfternoon shift
$24.81 - $29.16 per hour
...Receptionist We are hiring a receptionist who acts as representative for the community and Sequoia Living to greet and direct visitors, residents, vendors, applicants and others in a courteous, friendly and professional manner. Operates telephone system to receive...Monday to Friday- ...Per Diem Receptionist Broderick St Adult Residential Facility is searching for a Per Diem Receptionist. The Receptionist/Administrative Assistant manages the front desk of a community-based residential care facility, and provides administrative support to Broderick...Daily paidImmediate start
- ...building a bench of 3-5 candidates who would be available to cover the front desk at the San Francisco office when their full-time receptionist is out of the office (sick, PTO, etc.) or needs to travel for work. If the receptionist will be out for planned travel or PTO,...Full timeWork at officeDay shift
$22.36 per hour
...Receptionist (On-Call) Nestled in San Francisco's Excelsior neighborhood on a nine-acre campus, the San Francisco Campus for Jewish Living (SFCJL) is the leading senior services organization in Northern California. Our continuum of care includes: the Frank Residences...Temporary workFlexible hoursShift workWeekday work- ...divh2Front Desk Receptionist/h2pLocation: San Francisco, CA/ppResponsibilities:/ph3Client and Visitor Management/h3ulliGreet and direct visitors and clients./liliEnsure directions on building entry are sent./liliAdd visitors to the security tool./liliHave visitors sign...Work at officeLocal areaImmediate start
$25 - $28 per hour
...Receptionist Williams Lea is hiring for a Receptionist for our Boston office! The Receptionist is responsible for covering the reception desk, greeting visitors and general clerical office support. Pay: $25.00 - $28.00/hour Schedule: Monday to Friday 8:00 am...Temporary workWork at officeWorldwideMonday to FridayFlexible hours$22 - $27 per hour
...Front Desk Receptionist Customer Experience Specialist Role: Front Desk Receptionist Location: On-site (San Francisco) Employment Type: Full-Time Compensation: $22 - $27/ hour About Ever Ever is building the future of auto retail. As the first AI-native auto...Hourly payFull timeFlexible hours$24.52 - $33.17 per hour
...Receptionist Position Wilson Sonsini is the premier legal advisor to technology, life sciences, and other growth enterprises worldwide. We represent companies at every stage of development, from entrepreneurial start-ups to multibillion-dollar global corporations,...Hourly payFull timeImmediate startWorldwideMonday to FridayFlexible hours- ...Receptionist San Francisco, CA Coverage Possible for Extension? TBD Interview process: 1-2 virtual interviews Day to Day Tasks: First point of contact for all those entering the facility. Greet them with a friendly and welcoming demeanor. Issue visitor and parking...Second jobWork at office
$25.36 - $29.84 per hour
...Receptionist The Receptionist is a key member of the Cushman & Wakefield onsite account team for the client and plays an important role in shaping the day-to-day workplace experience for employees, guests, and visitors. This individual serves as the first point...Work experience placementWork at officeFlexible hours
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Spa Receptionist. Be the first to apply!
Related searches
- nursing home receptionist San Francisco, CA
- pool receptionist San Francisco, CA
- front desk agent San Francisco, CA
- part time evening receptionist San Francisco, CA
- corporate receptionist San Francisco, CA
- desk receptionist San Francisco, CA
- insurance receptionist San Francisco, CA
- dental front office receptionist San Francisco, CA
- urgent care receptionist San Francisco, CA
- front office/receptionist San Francisco, CA