Receptionist

Our client, a global professional services firm, is seeking a friendly, organized, and highly professional Receptionist to serve as the first point of contact for their office on an as-needed, floater basis. In this dynamic role, you will provide vacation coverage, assist during peak periods, and offer supplemental support as required. You will help create a welcoming environment for employees and visitors while supporting facilities, hospitality services, and daily office operations. This is an excellent opportunity for someone who enjoys multitasking, takes initiative, and is passionate about delivering exceptional customer service in a flexible, on-call capacity.

**Please note this is an onsite as-needed contract role based in San Francisco, CA. Pay will be $36/hr.**

Key Responsibilities:

• Provide 5-star customer service to employees, visitors, and callers across all communication channels

• Answer, screen, and route incoming calls, including confidential inquiries, in a professional and efficient manner

• Log visitors into the registration system and ensure completion of required NDA documentation

• Issue temporary and permanent access badges/cards for employees and visitors

• Maintain accurate and up-to-date phone lists and speed dial directories

• Build strong professional relationships with employees, vendors, and visitors

• Conduct daily facility inspections during coverage shifts to proactively identify and address maintenance or safety issues

• Coordinate with landlords and vendors to resolve facilities-related requests

• Assist with opening and tracking service tickets as needed

• Support setup and breakdown of conference rooms for meetings and events

• Provide back-office and administrative support during coverage periods, assisting cross-functional teams with ad hoc tasks

• Proactively seek additional responsibilities during downtime

• Sort, distribute, and track incoming and outgoing mail and packages

• Notify employees upon receipt of deliveries and ensure proper handling of all packages

• Stock and maintain pantry, kitchen, barista, and conference areas when onsite

• Manage inventory and order supplies (snacks, beverages, coffee, perishables, and condiments) as needed

• Coordinate service and maintenance of pantry and kitchen equipment

• Monitor and replenish general office supplies

• Assist with copy/print services and ensure equipment is functioning properly

• Provide light administrative support including scheduling meeting rooms, coordinating catering, and preparing materials (labels, manuals, etc.)

• Maintain reception and common areas in a clean, organized, and professional condition during coverage shifts

• Ensure all shared spaces are well-stocked and visually presentable

• Assist in training and onboarding backup reception coverage as needed

• Share guidance on office policies and procedures when covering the desk

Qualifications:

• Prior experience in an office, reception, or office management role preferred

• Experience in a corporate or professional services environment a plus

• Strong communication, organizational, and multitasking skills

• High level of professionalism, discretion, and customer service orientation

Please submit your resume for immediate consideration!

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