Executive Assistant to CRO

The Executive Assistant to the CRO is a high-leverage business role embedded at the center of SSG's revenue engine. This position supports the executive who owns revenue, operating rhythm, hiring velocity, client strategy, and cross-functional execution across the organization. The EA operates as a force multiplier — absorbing coordination, enforcing cadence, managing priorities, and ensuring that decisions turn into action across revenue, recruiting, finance, and operations. The right person exercises judgment, operates with decisiveness, and treats every deliverable and deadline as their own. Key Responsibilities Executive Operations & Priority Management Own and manage the CRO’s calendar, scheduling, and shifting priorities — proactively resolving conflicts before they surface. Serve as gatekeeper for executive time, communication flow, and priority routing. Know what needs the executive's attention and what doesn't. Monitor the Outlook inbox daily: flag action items, draft responses where appropriate, and ensure nothing requiring a decision or follow-up falls through. Prepare agendas, pre-reads, and follow-up action items for all recurring leadership meetings, operational check-ins, and client-facing discussions. Anticipate operational bottlenecks, scheduling collisions, and areas requiring executive intervention — surface them early with a recommended path forward. Revenue Cadence & Business Rhythm Support the operating cadence that drives SSG's revenue: weekly pipeline reviews, hiring meetings, department check-ins, quarterly business reviews, and leadership syncs. Track and organize data for recurring reporting cycles — including recruiter activity metrics, sales pipeline snapshots, placement/fill data, and goal-to-actual performance. Coordinate preparation for monthly & quarterly performance reviews: pull KPIs, organize prior review notes, and draft frameworks for the executive's final input. Assist with compensation plan documentation, tracking milestone triggers, and ensuring plans are current and accessible. Maintain visibility into recruiting activity, sales priorities, and client delivery status so the executive walks into every meeting informed. Project Management & Operational Execution Lead or co-manage internal projects and operational initiatives — track timelines, deliverables, ownership, and accountability without requiring constant executive oversight. Drive adoption and utilization of SOPs, process changes, and operational improvements across teams. Coordinate cross-functional initiatives spanning recruiting, sales, client success, operations, marketing, and finance. Identify inefficiencies, flag process gaps, and recommend solutions. Bring problems with options, not just problems. Ensure projects convert from discussion to execution — own the follow-through loop. Support preparation for strategic client meetings, proposals, pricing discussions, and contract negotiations — pull relevant data, organize talking points, and ensure materials are ready. Communication, Accountability & Follow-Through Track all outstanding action items, follow-ups, and commitments across the executive's portfolio. Draft professional internal communications: team updates, process rollouts, recognition messages, and operational directives. Ensure decisions made in meetings convert into assigned tasks with owners, deadlines, and accountability. Escalate urgent matters, risks, or operational concerns appropriately and promptly — use judgment on timing and channel. Administrative & Operational Support Assist with onboarding coordination, vendor communication, contract management, and internal documentation. Maintain organization across systems, trackers, and operational workflows. Handle sensitive and confidential information (financial, legal, personnel) with absolute discretion. Support creation and formatting of executive-level deliverables: PowerPoint decks, Word documents, Excel reports, and branded materials (SSG branding standards). Additional operational initiatives and special projects as assigned. Qualifications Required 3+ years of experience supporting C‑suite or senior executive leadership in an operations‑heavy, fast‑paced environment. Strong organizational, multitasking, and project management skills — proven ability to manage competing priorities without dropping balls. Excellent written and verbal communication skills — ability to draft professional correspondence that matches executive tone and voice. High attention to detail and relentless follow-through. Proactive, self‑directed mindset — anticipates needs, solves problems independently, and brings solutions rather than questions. Comfortable operating with urgency, ambiguity, and confidentiality. Experience with CRM, ATS, or project management systems. Preferred Experience in staffing, recruiting, or professional services industries. Familiarity with Bullhorn, HubSpot, Paycor, or similar platforms. Experience supporting a revenue leader (CRO, VP Sales, COO) in a small‑to‑midsize company. Demonstrated ability to manage up — knows when to act, when to elevate, and when to inform. Comfort with data: pulling reports, organizing KPIs, and presenting information in clean, usable formats. #J-18808-Ljbffr Search Solution Group