Medical Front Office Receptionist

Job Description

Job Description

The Medical Front Office Receptionist plays a vital role in managing patient flow and administrative tasks within a busy medical practice. Working as part of a medium-sized team, this position ensures smooth clinic operations through efficient patient registration, appointment scheduling, insurance verification, and record management. The ideal candidate is skilled in customer service and familiar with advanced EHR systems, supporting both patients and healthcare providers with professionalism and accuracy.

Responsibilities

• Manage patient registration and insurance verification efficiently
• Schedule and confirm patient appointments, including reminders
• Maintain accurate medical records through effective data entry
• Provide billing assistance and handle phone support professionally
• Coordinate daily clinic workflows with team members
• Deliver excellent customer service to patients and visitors
• Utilize advanced EHR systems for documentation and communication
• Support up to 10% travel as needed for training or coordination

Required Qualifications

• Minimum 1 year experience in a medical front office role

Preferred Qualifications

• Knowledge of medical terminology and electronic health records
• Proficiency with appointment scheduling and customer service
• Strong communication, multitasking, and time management skills
• Experience with data entry in a medical environment

Walker Allergy & ENT is a multi service practice that provides ENT, Audiology, and Allergy services. We have a well-known & highly respected reputation in both our Fleming Island and Jacksonville communities. Our work week hours are Monday-Friday, beginning at 7am. We are closed on weekends and National Holiday’s. Our team of clinicians and staff work together to focus on comprehensive and quality care for each patient.

Walker Allergy ENT is currently seeking a Full-time dedicated Front Desk Receptionist to join our healthcare team!

Company Description

Walker Allergy & ENT is a multi service practice that provides ENT, Audiology, and Allergy services. We have a well-known & highly respected reputation in both our Fleming Island and Jacksonville communities. Our work week hours are Monday-Friday, beginning at 7am. We are closed on weekends and National Holiday’s. Our team of clinicians and staff work together to focus on comprehensive and quality care for each patient.\n\n\nWalker Allergy ENT is currently seeking a Full-time dedicated Front Desk Receptionist to join our healthcare team!