E-Billing Specialist

Ebilling Specialist

Goldberg Segalla is a national civil litigation law firm that represents major national and regional companies and insurance carriers in all aspects of business counseling, risk assessment and dispute resolution including representation in various types of claims, controversies and litigation involving personal and other injuries, property damage, contract disputes and business torts. While our Am Law 200 and Chambers ranked firm employs more than 1,000 people, we operate as one tight-knit and highly collaborative team. Goldberg Segalla has an immediate opportunity for an Ebilling Specialist in its Buffalo office.

Essential Job Functions:

• Pursue expert knowledge of various eBilling vendors
• Knowledge of timekeepers, rates, WIP fees, and disbursements
• Knowledge and understanding of client guidelines
• Investigate and research problems and work to resolve in a timely manner
• Prioritize and organize numerous email requests
• Responsible for follow up and completion of assigned tasks
• Assist with special projects and deadlines as needed
• Communicate regularly with clients, attorneys, and other office staff regarding problematic issues
• Effectively collaborate with the Billing Process team to foster a professional and positive team culture while addressing the overall needs of the department
• Acquire comprehensive knowledge of all billing processes and applications to become a subject matter expert regarding the firm's programs and assigned ebilling vendors
• Perform effectively in a fast paced and deadline driven environment
• Demonstrate self-motivation and ownership of assigned work
• Perform administrative work, including but not limited to, outlook, document management, copier, fax and postage machine
• Assist with department training when needed
• Thoroughly and timely address inquiries while communicating effectively
• Contribute by recommending actions that would allow for more effective processes in the department
• Additional duties as assigned

Required Skills/Abilities & Experience:

• Two (2) years of billing, legal, or accounting experience
• Intermediate computer skills including but not limited to Microsoft Applications
• Strong organizational, attention to detail, and time management skills
• Self-motivated and takes ownership of assigned work.
• Excellent analytical and problem-solving skills necessary to compile, analyze, and interpret data
• Excellent written and verbal communication skills.
• Regularly required to observe and assess data and documents, in printed form and on computer screens
• May be requested to work beyond normal work hours and weekends for special projects
• Works well in a team environment
• Ability to work independently within general guidelines and minimal supervision
• Ability to maintain confidentiality
• Willingness and ability to assume new tasks and responsibilities
• Commitment to follow-up and issue resolution
• Competence in using math and performing calculations

Benefits:

The hourly range for this position is $20.00 to $26.00. Actual pay may be adjusted based on experience and other job-related factors permitted by law. This position also offers bonuses, and a full benefits package. Our benefits package includes, but is not limited to, health insurance, dental insurance, life insurance, a 401(k) plan, flexible spending, and more. Goldberg Segalla is committed to building a workplace where talented people from different backgrounds, experiences, and perspectives can succeed, grow, and lead – together. With a broad national footprint and strong market presence, Goldberg Segalla offers the scale of a growing national firm with a small firm's connective culture. Join #TeamGS today.