Patient Services Specialist for Physical Therapy in SW Beaverton

Job Details Join us at The Oregon Clinic as a full-time Patient Services Specialist. Work alongside a collaborative team of patient-focused colleagues and physicians in our Physical Therapy Clinic located in Southwest Beaverton. Each patient receives the highest value care tailored to their needs. Every person at TOC makes a difference in our mission of delivering world‑class care with kindness and empathy. As a member of our team, you have the opportunity to make a valuable impact within the local community and our ecosystem of care. By providing patients and internal and external stakeholders with a consistent, efficient, and easy experience, you’ll help ensure that patients at The Oregon Clinic Physical Therapy Clinics receive the highest value care tailored to their needs. Primary duties Primarily responsible for checking in and out new/established patients and scheduling appointments in an efficient and timely manner. Performs front office duties as necessary including medical records requests, answering telephones, and providing information. Obtaining and completing insurance information. Processing of incoming referrals and electronic fax submissions. Updating registration and EMR records as needed. Other duties as assigned. Salary Level I: $19.59 - $26.51 per hour. Level II: $21.55 - $29.16 per hour. Level III: $23.71 - $32.07 per hour. Workdays & Hours Workdays: This role will be primarily located in The Oregon Clinic Creekside Pavilion in Southwest Beaverton. Occasional coverage will be required on an as‑needed basis at the Physical Therapy East Clinic located in Northeast Portland, where initial training may also be conducted. Typical hours are Monday‑Friday (Work hours can be 7:00 am-3:30 pm or 4:00 pm, OR 8:30 am-5:00 pm, depending on other staff schedules, with candidate preference considered). Qualifications Minimum of one (1) year of work experience, preferably in a medical office, is preferred. Two (2) years of medical office experience are strongly preferred. Specialty care Physical Therapy experience is a plus. Prior experience in complex scheduling is preferred. Prior Electronic Medical Record (EMR) experience is preferred. EPIC experience is a plus. Knowledge of medical terminology and office procedures. Familiarity with insurance requirements and referral processes. Demonstrated ability to initiate, work independently, and effectively multitask. Excellent attendance and work ethic. Positive attitude and desire to be a team player. Ability to communicate professionally and effectively with patients, physicians, and other team members. A commitment to patient‑focused care, privacy, and safety. Benefits Healthcare: Employee is 100% covered Medical, Dental, and Prescription Insurance. Financial Wellbeing: Generous 401(k) plan and Flexible Spending Account options. Work‑Life Balance: Paid Time Off plus 9 paid holidays annually. Wellness Support: Robust wellness program and employee assistance services. Commuter Benefits: 70% of Tri‑Met transit pass covered. Additional Perks: Employee discounts and optional benefits like Pet Insurance. Commitments (EEO) Diversity, Equity, & Inclusion: We are more than an Equal Opportunity Employer. We welcome and embrace differences and a diversity of backgrounds. Our goal is for patients, physicians, and team members to see and feel diversity, equity, safety, and inclusion in all aspects of their interactions with TOC clinics and administration. A safe workplace: We are an alcohol and drug‑free workplace for the safety of our patients and employees. Offers are contingent on successful completion of drug and background screenings. #J-18808-Ljbffr The Oregon Clinic