Front Desk Coordinator

Front Desk Coordinator Floyd's 99 Barbershop | Costa Mesa, CA Do you enjoy creating a welcoming experience for customers and keeping busy in a fast-moving environment? Floyd's 99 Barbershop is looking for a Front Desk Coordinator to help keep our shop running smoothly while delivering exceptional service to every guest who walks through the door. This role is ideal for someone who is organized, personable, and comfortable balancing customer interactions, scheduling, and administrative tasks throughout the day. Compensation & Perks Pay: $17.00 per hour Scheduling Requirements: Availability for a flexible schedule is important, including evenings and weekends when customer demand is highest. Benefits Include: Employee Assistance Program with access to counseling, financial guidance, childcare and eldercare resources, legal support, and more Career development and advancement opportunities Medical, dental, and vision coverage for eligible full-time team members Supportive, upbeat workplace culture Opportunities to transfer between locations nationwide About Floyd's 99 Barbershop At Floyd's 99, we're passionate about helping people look and feel their best. Our shops combine great service, creativity, and a welcoming atmosphere where both guests and team members can be themselves. We believe in teamwork, continuous learning, and creating a positive experience from the moment a guest enters the shop. If you enjoy working with people and want to be part of a company that values individuality, collaboration, and growth, we'd love to hear from you. What You'll Bring At least 2 years of customer service experience in retail, hospitality, beauty, or a related industry Experience working in a fast-paced environment with multiple priorities Strong verbal communication skills, both in person and over the phone Team-oriented mindset and a genuine desire to help others Excellent organization and attention to detail Ability to handle confidential information professionally Availability to work evenings, weekends, and other business-need shifts What You'll Do As the first point of contact for guests, you'll play an important role in creating a positive experience and supporting daily shop operations. Responsibilities include: Greeting guests and providing professional customer service Answering incoming calls and responding to inquiries Scheduling and managing appointments Explaining services, products, and promotions Recommending products and services when appropriate Processing guest transactions and maintaining accurate records Communicating messages to team members Assisting with general front desk organization and cleanliness #J-18808-Ljbffr *Floyds 99 Barbershop - Costa Mesa