Territory Account Manager

The Account Manager plays a critical role in owning and advancing B2B relationships within large and complex healthcare delivery networks, including health systems, Integrated Delivery Networks, state CDC awardees, major health departments, and other institutional accounts. The role serves as the primary customer liaison, engaging HCPs, senior-level clinical and non-clinical stakeholders to understand customer priorities, address unmet needs, and deliver customized, data‑driven value propositions. Key Responsibilities Build and maintain strategic partnerships with large, organized customers, including IDNs, academic medical centers, and key decision‑makers. Serve as the primary point of contact for assigned accounts, aligning customer needs with GSK's brand strategy and value proposition. Identify and engage key clinical and non‑clinical influencers within healthcare delivery networks to ensure optimal account penetration and access. Discover and develop other stakeholders within key clinics and accounts. Achieve and exceed sales targets by developing, implementing, and executing an integrated business plan for assigned territories and key accounts. Plan and prioritize activities to meet call metrics, optimizing coverage and frequency across top target customers. Analyze regional and local market trends to establish short‑ and long‑term sales goals and inform a robust business and launch strategy. Manage territory budgets to effectively support sales and marketing activities. Deliver compelling, compliant clinical brand presentations to physicians, advanced practice providers, medical staff, and appropriate clinic personnel. Maintain strong knowledge of assigned products, disease states, competitors, and evolving healthcare landscapes. Understand the internal dynamics of healthcare delivery systems, including physician hierarchies, pharmacy workflows, and nursing roles. Collaborate cross‑functionally with Regional Sales Directors, brand teams, and internal partners to enhance territory performance and customer experience. Provide insights and feedback on marketing strategies and sales effectiveness. Complete administrative tasks accurately and on time while executing brand strategy within the assigned geography. Participate in ongoing training and professional development. Maintain full compliance with all corporate, legal, regulatory, and industry policies. Requirements Bachelor's degree in a relevant field. Ability to travel up to 50%, including overnight stays. 3‑5 years of biotech or pharmaceutical sales experience. Hepatology or specialty sales experience (strongly preferred). Proven success in product launches and achieving sales targets. Demonstrated expertise in account‑based selling and managing complex sales processes. Strong understanding of health system business models, organizational structures, and decision‑making processes. Experience engaging C‑suite and director‑level stakeholders within large healthcare delivery networks. Ability to lead through influence in a highly matrixed organization. Strong analytical skills with the ability to translate data and trends into actionable business plans. Excellent presentation, selling, and communication skills. Strong business acumen and customer‑focused mindset. Demonstrated commitment to compliance and ethical standards. Flexibility, adaptability, and a passion for improving patient outcomes. Fluency in Mandarin, Cantonese, Korean, Vietnamese or Tagalog preferred. Valid driver's license. Benefits The annual base salary for this position ranges from $170,000 to $180,000. Salary will vary based on qualifications and performance. Additional compensation may include commissions, bonuses, a company car or car allowance, and eligibility to earn commissions/bonuses based on company and/or individual performance. Benefits include a competitive compensation package, health benefits (medical, dental, vision), company match 401(k), and flexible paid time off (PTO) and sick time. Eligibility for paid sick time may vary by location, and the company complies with all applicable federal, state, and municipal requirements. Syneos Health is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled). #J-18808-Ljbffr