Vice President Retail Fulfillment Centers

Build Your Career with Ashley Furniture- Where Innovation Meets Comfort At Ashley, inspiring the love of home is at the heart of everything we do. As the world’s largest manufacturer of home furnishings, we’re more than a business — we’re a family driven by innovation, competitiveness, and an unwavering commitment to excellence. We persevere through challenges, push beyond the status quo, and constantly seek better ways to deliver an exceptional customer experience. Our solutions-first mindset and dedication to growth are why Ashley remains #1 in our industry. If you’re ready to grow, you’ve come to the right place. With a true “Growth Mindset,” Ashley Furniture invests in developing future leaders and helps every team member learn from the best in the business. Summary Ashley Furniture is seeking a dynamic and results-driven Vice President of Retail Distribution Center Operations to lead and optimize a large-scale, multi-site retail distribution network. This executive will be responsible for end-to-end operational leadership, ensuring best-in-class service, efficiency, and scalability across all retail distribution centers. This role will drive strategic transformation, operational excellence, and continuous improvement, while building a high-performance culture that supports Ashley’s growth and customer experience goals. Key Responsibilities Lead all aspects of retail distribution center operations across multiple locations, including receiving, warehousing, order fulfillment, and last-mile readiness Own operational performance across key metrics including throughput, service levels, inventory accuracy, and cost efficiency Develop and execute a long-term distribution strategy aligned to company growth and retail expansion Multi-Site & P&L Accountability Oversee a large, geographically dispersed network of distribution centers and leadership teams Maintain full accountability for operational budgets, cost management, and productivity improvements Ensure alignment across regions with standardized processes and performance expectations Operational Excellence & Continuous Improvement Champion lean methodologies, automation, and process standardization to improve service, reduce cost, and increase throughput Drive large-scale initiatives in warehouse automation, systems integration, and digital transformation Establish and monitor KPIs to ensure performance is data-driven and continuously improving Cross-Functional Partnership Collaborate with Supply Chain, Transportation, Retail Operations, Manufacturing, and IT to ensure seamless product flow from production to customer delivery Partner with Finance to align on cost targets, capital investment, and ROI for operational initiatives Serve as a key executive partner to retail leadership in delivering a best-in-class customer experience Leadership & Talent Development Build, lead, and develop a high-performing leadership team, including Directors, Regional Leaders, and Site General Managers Foster a culture of accountability, safety, engagement, and continuous development Drive organizational capability through succession planning, leadership development, and talent strategy Qualifications Bachelor’s degree in Supply Chain, Operations, Business, or related field (Master’s preferred) 15+ years of progressive operations leadership experience, including senior leadership in distribution, logistics, or supply chain environments Proven experience leading large-scale, multi-site operations with significant workforce size and complexity Demonstrated success with P&L ownership, cost optimization, and operational transformation initiatives Strong expertise in warehouse operations, inventory management systems, and automation technologies Proven ability to lead through change, growth, and large-scale process improvements Leadership Profile Strategic + Tactical Operator: Comfortable setting vision while executing at scale Data-Driven Decision Maker: Uses KPIs and analytics to drive performance and accountability People-First Leader: Builds strong teams, develops talent, and drives engagement Change Agent: Thrives in transformation environments and drives innovation Collaborative Executive: Partners effectively across functions and levels This position is located in an active industrial manufacturing and distribution center with moderate to high noise levels, temperature variations, and material handling equipment in operation. The role may require extended periods of standing or walking on concrete floors and the use of personal protective equipment (PPE) such as safety glasses and steel-toed boots. The fast-paced environment involves time-sensitive and safety sensitive operations and may include various shift schedules to support production and distribution needs. Benefits We Offer Health, Dental, Vision, Employee Assistance Program Paid Time Off; increases with years of service Generous Employee Discount on home furnishings Professional Development Opportunities Tuition Assistance Ashley Wellness Centers (location specific) 401(k) and Profit Sharing Life Insurance We are an Equal Opportunity Employer and provide a drug-free working environment. While Ashley appreciates the interest of all candidates only those meeting specific position requirements may be contacted. This job description does not constitute a written or implied contract of employment. The company reserves the right to revise or change job duties and responsibilities as the need arises. #J-18808-Ljbffr Ashley Furniture Industries