Receptionist Office Administrator

Job Description

Job Description

The Office Administrator & Receptionist is the first impression of our firm and a key member of our team that will create a welcoming experience for clients, visitors, and callers while helping ensure that the office runs smoothly.

Duties include but not limited to managing the front desk, coordinating communications, supporting attorneys and staff, and handling a variety general administrative tasks. This position is ideal for someone who is organized, professional, customer-service focused, and enjoys a fast-paced environment and performing a variety of work.

Responsibilities

• Answer and direct incoming calls in a courteous and professional manner.
• Respond to emails and online inquiries promptly and efficiently.
• Schedule appointments and manage staff calendars.
• Provide general information about the company, products, or services to clients and customers.
• Maintain accurate records of interactions and manage client information in a database.
• Assist with administrative tasks such as data entry and document preparation.
• Seat and greet incoming clients.
• Coordinate and manage andorder office supplies.
• Place lunch orders for team meetings.
• Assist with travel arrangements for the CEO and Director of Operations.
• Must haave the ability to communicate effectively with internal teams to ensure smooth operations.

Qualifications

• Previous experience in a receptionist, customer service, or administrative role preferred.
• High school diploma required.
• Excellent communication skills (both verbal and written).
• Ability to work independently and stay productive.
• Strong organizational, prioritization and multitasking abilities.
• Proficiency in technology, including phone systems, email, and scheduling software.
• Experience with CRM or customer service software.
• Familiarity with virtual phone systems and video conferencing tools.
• Ability to handle confidential information with discretion.