Maintenance Technician - Village of Hope

Position Summary As the Maintenance Technician, you will be a key team player in the upkeep of the property by responding to service requests and completing repairs promptly while possessing a strong background in plumbing, general carpentry, and appliance repairs. Knowledge / Skills / Abilities Exceptional verbal and written communication skills to liaise effectively with team members, leadership, and residents. Outstanding organizational skills to manage multiple priorities, tasks, and deadlines efficiently. A passion for chasing excellence and providing exemplary customer service. Maintain cleanliness of property by maintaining and repairing issues across parking lot, buildings, and all common areas. Clean out vacated apartments. Assist the Groundskeeper with service requests as needed. Address issues with landscaping and snow/ice removal. Communicate effectively with residents and coworkers even in difficult situations. Operating computers and other technological devices to access email, and company-utilized software. Meet task deadlines as assigned. Essential Job Functions Provides exemplary customer service to all residents proactively solving issues, and creating a warm and welcoming environment for all. Maintains the physical condition of the property. Utilizes hand tools and power tools to participate in upkeep. Picks up debris and removes other objects from the property. Responds to issues outside of normal work schedule when required. Professional and timely responses to all work orders. Follows all company policies and procedures. Performs all other duties as assigned. Specific Education or Experience Required: Candidates must hold at least one of the following certifications. If not currently certified, the selected candidate must obtain the required certification within 60 days of employment. EPA Section 608 Certification (HVAC): Required for technicians handling refrigerants in HVAC systems. Ensures compliance with federal environmental regulations. HVAC Certification: May include certifications such as HVAC Excellence or equivalent that validate HVAC-specific technical skills. Preferred: OSHA 10 or OSHA 30 Certification: Demonstrates general workplace safety knowledge, particularly valuable in construction and technical environments. CPO (Certified Pool Operator): Beneficial for roles involving pool and spa maintenance; includes training in water quality, safety, and mechanical systems. Plumbing or Electrical Licenses: Depending on state requirements, licenses or certifications in plumbing or electrical work are advantageous and support a broader range of maintenance capabilities. Physical Demands and Work Environment Frequently sit, stand and walk. Regularly required to talk or hear. Frequently required to use hands or fingers to handle or feel objects, tools or controls. Occasionally required to climb or balance, stoop, kneel, crouch or crawl. Occasionally lift and/or move up to 75 pounds. Vision abilities to include close vision, distance vision, peripheral vision and the ability to adjust focus. The noise level in the work environment is usually moderate to high. Temperature in the workplace is typically moderate, though the ability to withstand seasonal cold and heat of the outdoors is required. Travel Requirements Travel up to 10% of the time. Equal Opportunity Employer Bedrock Property Management is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. #J-18808-Ljbffr Elmington