OPERATIONS ANALYST II - 64083128

Requisition No: 883831

Agency: Department of Health

Working Title: OPERATIONS ANALYST II - 64083128

Pay Plan: Career Service

Position Number: 64083128

Salary: $36,317.26 - $78,418.23

Posting Closing Date: 09/30/2026

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DEPARTMENT OF HEALTH

DIVISION OF DISABILITY DETERMINATIONS

INTERNAL AGENCY

CAREER SERVICE POSITION

TITLE: OPERATIONS ANALYST II

POSITION LOCATION: TALLAHASSEE / LEON COUNTY

POSITION #: 64083128

SALARY: $36,317.26 - $78,418.23

Your Specific Responsibilities:

This is professional work performing a variety of duties in support of the Contract Administrator within the Contract Administration section of the Division of Disability Determinations/Administrative Services office.

Maintains the Medical and Psychological Consultants (MCPC) contract files, ensuring appropriate placement of all required documents, receiving, and reviewing monthly invoice packets from MCPCs to ensure outlying area Contract Manager compliance with internal division and Department of Financial Services’ policies. Tracks contract invoice process to ensure completion. Monitors the financial allocations of medical/psychological consultants with the division, including assisting with determining the need for additional funding based on current performance trends. This includes assisting with the completion of all the required forms (DOH 1122/Route Form).

Assists the MCPC contract administrator by creating draft documents for new contracts, amendments, renewals, and extensions; creating the corresponding workflow for the Department’s Electronic Contract Routing System, or other designated system; and tracking the workflow through contract execution. Assists with entering data into the various contract systems or applications.

Researches and resolves MCPC payment authorization issues and issues involving the contract files. Refers complex MCPC issues to supervisor or designee.

Assists with monitoring and coordinating the delivery of workload assistance to other states’ Disability Determinations Services (DDS), ensuring timely and appropriate action is taken by Medical and Psychological Consultants (MCPC).

Assists with monitoring and ensuring timeliness of MCPC action on all referrals and other requests for case-related action. This includes informing contract managers of untimely action as appropriate and liaising with division staff and other state DDS contacts. Assists with maintaining the weekly medical/psychological consultant schedule.

Researches and processes requests from division staff for manual assignment, reassignment, or un-assignment of MCPC authorizations.

Assists with processing and payment of Medical Evidence of Record (MER) invoices.

Assists with the MCPC Employee Office Sample (EOS) coordinator for the Tallahassee area.

Required Knowledge, Skills, and Abilities:

Knowledge of purchasing and contract rules, policies, and procedures; contract management policies and procedures.

Knowledge of and ability to use Social Security Administration (SSA) Systems.

Skills and abilities to utilize computer, i.e., Microsoft Word, Excel, Outlook, and other software programs, and office automation equipment.

Ability to organize and prioritize work.

Ability to communicate effectively with others both orally and in writing.

Ability to establish good working relationships with others; includes but is not limited to, coworkers, support staff, supervisors, division managers, and contract providers.

Ability to monitor and review information from materials, events, or the environment, often to detect problems or to find out when things are finished.

Ability to develop plans to accomplish work.

Qualifications:

Perferred -

Currently employed by the Florida Department of Health in the Division of Disability Determinations.

Experience working in and using the Disability Case Processing System.

Florida Department of Health Mission, Vision, and Values:

Mission:

To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.

Vision:

To be the Healthiest State in the Nation.

Values:

I nnovation: We search for creative solutions and manage resources wisely.

C ollaboration: We use teamwork to achieve common goals & solve problems.

A ccountability: We perform with integrity & respect.

R esponsiveness: We achieve our mission by serving our customers & engaging our partners.

E xcellence: We promote quality outcomes through learning & continuous performance improvement.

Where You Will Work:

Tallahassee

The Benefits of Working for the State of Florida:

Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including:

• Annual and Sick Leave benefits;
• Nine paid holidays and one Personal Holiday each year;
• State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options;
• Retirement plan options, including employer contributions
  (For more information, please click

• Flexible Spending Accounts;
• Tuition waivers;

And more!
For a more complete list of benefits, including monthly costs, visit


Please be advised:


Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process.


This position requires a security background check and participation in direct deposit.

Your conditional job offer and access to Social Security Administration’s (SSA’s) systems, data, information, and/or premises are contingent upon you passing the SSA suitability process.

*Note: This covers the preliminary screening (pre-screen) and the final background adjudication stage of the suitability process.

Any misrepresentations or omissions will disqualify you from employment consideration. Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check Successful completion of a drug test is a condition of employment for safety-sensitive positions.


Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website:


If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement.


The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system. E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility.


Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days.

All Florida Department of Health positions require the incumbent to be able to learn and communicate effectively, orally and in writing, in English. Applicants who do not meet this requirement will not be considered.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace.

Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center View phone number on aiapply.co). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women. The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise. Through the Department's VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center View phone number on aiapply.co). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement.