Benefits Coordinator

Description

We are seeking a compassionate and detail-oriented Benefits Coordinator to support the administration of clergy and employee benefits within a Catholic, mission-driven organization.

This role is centered on serving the health, well-being, and retirement needs of clergy, providing hands-on support for benefits navigation, healthcare coordination, and transitions into retirement. The Benefits Coordinator will act as a trusted resource to priests and clergy, offering guidance aligned with the values of pastoral care, dignity, and service.

This position will also collaborate with external partners-including Retiree First-manage Medicare enrollment tracking, leave administration, and participate in departmental projects.

Requirements

Clergy Benefits & Pastoral Care Support (Primary Focus)

• Serve as the primary point of contact for clergy regarding benefits and care needs, delivering support with respect, compassion, and confidentiality.

• Coordinate Medicare enrollment, supplemental insurance coverage, and retirement transitions for clergy.

• Provide proactive outreach to clergy preparing for retirement, ensuring a smooth and supported transition.

• Assist with insurance claims, appeals, and issue resolution, advocating on behalf of clergy when needed.

• Coordinate care during hospitalizations, rehabilitation stays, and transitions to assisted living or extended care facilities.

• Support prescription management, including medication ordering and resolving coverage or access issues.

• Collaborate with diocesan leadership, healthcare providers, insurance brokers, and vendors to ensure clergy receive appropriate care and coverage.

• Maintain accurate, confidential records of all cases, interactions, and care coordination activities.

• Provide proactive outreach for clergy transitioning to retirement.

Vendor Management - Retiree First

• Serve as a primary liaison for retiree healthcare administration.

• Coordinate eligibility, enrollment, and data exchange processes with vendors.

• Troubleshoot and resolve escalated issues related to clergy retiree healthcare coverage.

• Participate in vendor meetings and support continuous improvement of benefits programs.

Benefits Administration (General)

• Support administration of employee and clergy benefits programs, including medical, dental, vision, and retirement offerings.

• Track and manage Medicare enrollment, ensuring accuracy, compliance, and timely follow-up.

• Respond to benefits inquiries from employees and clergy with a high level of service and professionalism.

• Maintain accurate data in HRIS and benefits systems and coordinate with payroll as appropriate.

• Ensure compliance with applicable regulations (Medicare, ERISA, ACA, COBRA, HIPAA).

Leave Management

• Administration of leave programs, including FMLA, ADA accommodations, and diocesan leave policies.

• Track leave requests, maintain documentation, and communicate updates with employees and clergy

• Support a compassionate approach to leave administration aligned with organizational values.

HR Projects & Department Support

• Participate in assigned department projects, including audits, system enhancements, and process improvements.

• Assist with reporting, compliance activities, and documentation of benefits and HR procedures.

• Collaborate with HR and diocesan leadership to enhance services that support clergy and employees.