Solution Engineer

Heres a summary of the role:

Do you enjoy combining technology business strategy and customer engagement to solve complex challenges As a Solution Engineer II youll play a critical role in helping organizations understand how modern Governance Risk & Compliance (GRC) solutions can transform the way they operate. Youll partner with sales teams engage directly with senior stakeholders deliver impactful software demonstrations and become a trusted advisor throughout the customer journey. This is an opportunity to develop deep product expertise influence strategic purchasing decisions and accelerate your career in a high-growth SaaS environment.

Heres a breakdown of what youll do (not all of it just the important stuff):

• Deliver engaging consultative product demonstrations that address customer business challenges and goals
• Partner closely with Account Executives to drive the technical strategy behind new opportunities and support successful deal outcomes
• Work with customers to understand requirements and design solutions that align with their needs
• Present confidently to audiences ranging from operational users to executive stakeholders
• Collaborate with Product Management and other internal teams to share market feedback and support product innovation
• Represent Diligent through customer-facing events webinars and industry engagements

These are the essentials youll need to get an interview:

• 3-5 years of experience in a Solution Engineering Sales Engineering Pre-Sales or similar customer-facing technical role
• Proven experience delivering software demonstrations and presenting solutions to customers
• Strong ability to translate business requirements into technology solutions
• Excellent communication and stakeholder management skills with the confidence to engage audiences at all levels
• Experience working alongside sales teams to support complex software sales cycles
• Ability to quickly learn new technologies products and business domains
• A proactive self-driven approach with a passion for continuous learning and development

It would be great if you had these too but well support you if you dont:

• Experience within Governance Risk & Compliance (GRC) Ethics & Compliance Risk Management or Third-Party Risk Management
• Experience working in a SaaS environment
• Familiarity with AI tools and emerging technologies
• Knowledge of Salesforce Gong or similar sales enablement platforms
• Relevant certifications or specialist expertise in a compliance risk or governance domain

At Diligent youll join a collaborative team that values curiosity innovation and continuous learning. If youre excited by the prospect of helping customers solve meaningful business challenges while building both technical and commercial expertise wed love to hear from you.

About Us

Diligent is the AI leader in governance risk and compliance (GRC) SaaS solutions helping more than 1 million users and 700000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk build greater resilience and make better decisions faster.

At Diligent were building the future with people who think boldly and move fast. Whether youre designing systems that leverage large language models or part of a team reimaging workflows with AI youll help us unlock entirely new ways of working and thinking. Curiosity is in our DNA we look for individuals willing to ask the big questions and experiment fearlessly - those who embrace change not as a challenge but as an opportunity. The future belongs to those who keep learning and we are building it together. At Diligent youre not just building the future - youre an agent of positive change joining a global community on a mission to make an impact.

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What Diligent Offers You

• Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients
• We care about our people. Diligent offers a flexible work environment global days of service comprehensive health benefits meeting free days generous time off policy and wellness programsto name a few
• We have teams all over the world . We may be headquartered in New York City but we have office hubs in Washington D.C. Vancouver London Galway Budapest Munich Bengaluru Singapore and Sydney.
• Diversity is important to us. Growing maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team facilitate dialogue and foster understanding.

Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology insights and connections they need to drive greater impact and accountability to lead with purpose. Our employees are passionate smart and creative people who not only want to help build the software company of the future but who want to make the world a more sustainable equitable and better place.

Headquartered in New York Diligent has offices in Washington D.C. London Galway Budapest Vancouver Bengaluru Munich Singapore and Sydney. To foster strong collaboration and connection this role will follow a hybrid work model. If you are within a commuting distance to one of our Diligent office locations you will be expected to work onsite at least 50% of the time. We believe that in-person engagement helps drive innovation teamwork and a strong sense of community.

Diligent is proud to be an equal opportunity employer. We do not discriminate based on race color religious creed sex national origin ancestry citizenship status pregnancy childbirth physical disability mental disability age military status protected veteran status marital status registered domestic partner or civil union status gender (including sex stereotyping and gender identity or expression) medical condition (including but not limited to cancer related or HIV/AIDS related) genetic information or sexual orientation in accordance with applicable federal state and local also consider qualified applicants regardless of criminal histories consistent with legal requirements. See alsoDiligents EEO Policyand US EEOC s Know Your Rights. We are a drug free workplace.

We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability you may contact us at

To support a fair and consistent hiringprocess we use AIand digital automated tools to assist our recruitment team in organizing candidate data surfacing relevant applications coordinatinginterview scheduling and summarizing interview notes. All final screening evaluation and hiring decisions are made by humans on our team. To learn more about how we collect protect and process your information please review our Candidate Privacy Policy.

At Diligent we recognize the value of a diverse global workforce. Visa sponsorship may be available for select positions based on business needs and specific role requirements. Sponsorship decisions are evaluated on a case-by-case basis and eligibility should not be assumed for all opportunities.

Recruitment agencies: Diligent does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias Diligent employees or any other organization location. Diligent is not responsible for any fees related to unsolicited resumes

Required Experience:

IC