Channels & Publishing Subchapter Lead

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.The PositionRelocation benefits are not available for this job posting.Position Summary: As a Subchapter Lead in the Global Digital Hub within Roche Services & Solutions, you ensure delivery of the Hub’s long-term outcomes, strategy, and priorities; inspire subchapter members to collaborate across the network and contribute to Roche’s Ten-Year Ambitions; drive embedding of the new operating model and role model agile collaboration; and help shape the Hub’s future by developing cutting-edge digital capabilities and supporting colleague development across Social Media Management, Channels & Publishing, Creative Design, Digital Campaign Management, Marketing Automation, and Digital Operations.The Opportunity:Coordinate the operation of the subchapter; onboard and develop team members by providing coaching and other support to maintain the high effectiveness of assigned activities related to the Channels & Publishing Chapter managed within the Global Digital Hub. Ensure the team members have the required proficiency to execute work packages, deliver the objectives, and seek ways of continuously improvingResponsible for resource management and continuous monitoring of resource utilization and customer satisfaction within the subchapterAbility to collaborate effectively with different Chapters and Subchapters and other RSS organizations for business impact and to deliver on business and RSS strategiesAccountable for and fostering the capability development of the team membersFind, attract, develop, and retain talent commensurate with evolving functions and business needs, reflecting the diverse world around us at all levelsBusiness Process Management: As a center of excellence, establish process governance principles and maintain proper documentation within the scope of responsibilityWho you are:7+ years of experience working in digital operations for large organizations, agencies, or startups3+ years of experience in people development, coaching, and leadership with end-to-end accountability (incl. big picture and impact understanding, engaging others to ensure a successful outcome)Strong communication skills in English (written and spoken) are essential. Additional languages are a plus, based on region/customer requirementsSuccessfully navigating complex, multicultural, and highly matrix environments with project and change management skillsPlease note: Resumes must be submitted in English, as our interview panel may include participants from outside your local country.#LI-DC1Who we areA healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.Let’s build a healthier future, together.Roche is an Equal Opportunity Employer.SummaryLocation: San Jose, Costa RicaType: Full time